Job Description

About Us

www.integritym.com

Integrity Management Services, Inc. (IntegrityM) is an award-winning, women-owned small business specializing in assisting government and commercial clients in compliance and program integrity efforts, including the prevention and detection of fraud, waste and abuse in government programs. Results are achieved through data analytics, technology solutions, audit, investigation, and medical review.

At IntegrityM, we offer a culture of opportunity, recognition, collaboration, and supporting our community. We thrive off of these fundamental elements that make IntegrityM a great place to work. Our small, flexible workplace offers an exceptional quality of life and promotes corporate-driven sustainability. We deliver creative solutions that exceed goals and foster a dynamic, idea-driven environment that nurtures our employees’ professional development. Large company perks…Small company feel!

We are seeking an experienced and motivated Business Analyst to join our team, focusing on the Centers for Medicare & Medicaid Services (CMS) and specifically the Centers for Program Integrity (CPI). The ideal candidate will act as a liaison between business users, stakeholders, and technologists, ensuring the successful gathering, tracking, and analysis of requirements. This role requires the ability to effectively communicate technical and non-technical information and create comprehensive process models and related documentation.

Key Responsibilities:

· Serve as the primary liaison between business users, stakeholders, and the technical team, ensuring clear communication and understanding of project requirements and objectives.

· Conduct requirements gathering sessions, track requirements throughout the project lifecycle, and perform thorough analysis to ensure alignment with business needs.

· Create detailed process models, diagrams, and related documents to support project development and implementation.

· Utilize digital platform tools such as Camunda, Appian, Bizagi, ServiceNOW, Workday, Salesforce, AWS, and Azure to support business processes and project requirements.

· Communicate complex information clearly and effectively to both technical and non-technical professionals.

· Ensure that all projects comply with CMS policies, procedures, and regulatory requirements, particularly those related to program integrity.

· Stay current with industry trends, regulations, and best practices related to CMS and healthcare program integrity.

· Requirements gathering and tracking

· Conducting analysis to ensure business needs alignment

· Creating detailed process models and documentation

· Ensuring compliance with CMS policies and regulatory requirements

· Utilizing digital platform tools for business processes

· Strong analytical and problem-solving skills

Requirements

Qualifications:

• Bachelor’s degree in information technology, Business Administration, Healthcare Administration, or a related field.
• Minimum of 5 years of experience as a Business Analyst, Product Owner, or similar role, preferably within a healthcare or government setting.
• Proven ability in requirements gathering, tracking, and analysis.
• Experience in creating process models, diagrams, and related documentation.
• Strong communication skills, with the ability to convey complex information to diverse audiences.
• Familiarity with digital platform tools such as Camunda, Appian, Bizagi, ServiceNOW, Workday, Salesforce, AWS, and Azure.
• Ability to work collaboratively with cross-functional teams and stakeholders.

Desired Skills:

• Deep understanding of CMS policies, procedures, and regulatory requirements, particularly those related to program integrity and fraud, waste and abuse.
• Certification in Business Analysis or Product Management (e.g., CBAP, PMI-PBA).
• Strong analytical and problem-solving skills, with a demonstrated ability to independently develop innovative solutions.

Benefits

This position is eligible for the benefits applicable to full-time regular employees, such as: vacation, sick leave, paid holidays, health insurance, dental insurance, vision insurance, short- and long-term disability, life insurance, employee assistance plan, 401(K) retirement plan, and educational benefits.

U.S. remote annual salary range: $55,000-$85,000/annual

For candidates in jurisdictions requiring range disclosure, this is the good-faith range for this role; final pay may vary by work location and job-related factors such as skills, experience, location, and internal equity. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

IntegrityM is an Equal Opportunity Employer and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.