Job Description

Reporting directly to the Executive Director/Director/Manager, the Business Analyst is responsible for analyzing data and identifying trends, opportunities for improvements in service and efficiencies that could be gained by innovative practices. The position supports strategic planning initiatives by conducting ongoing analysis of business systems data from various perspectives (human resources, financial, clinical etc), using advanced statistical and analytical methods. Customizes reporting to suit departmental business needs and advises management on recommendations for improving internal and external processes. The position will monitor and advise on the performance of the quality management system, produce data and report on performance, measuring against set indicators. This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health. QUALIFICATIONS:Master’s Degree in Business Administration or Information Technology or related field, plus three (3) years’ recent, related experience in data analysis and system quality management, including the use of querying tools (e.g. PeopleSoft, Crystal Reports, Access, Excel, SQL) to access relational databases, or an equivalent combination of education, training and experience.ROLE SPECIFIC EXPERTISE:• Uses strong statistical skills to analyze data and information.• Strong knowledge of quality processes.• Strong facilitation and education skills. Ability to communicate effectively with all levels of staff and management.• Ability to function in both a long-term strategic perspective and short-term operational perspective. Comprehends broad implications of business decisions.• Identifies, collects and analyses relevant data and information including industry-wide assessments and research.• Innovative and results oriented.• Keeps abreast of technology changes, anticipates opportunities and ensures readiness for future technology changes and enhancements.• Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.• Ability to work effectively in both self-directed and team environments. • Exercises strong initiative, self-direction and problem-solving abilities to identify gaps and opportunities for improvement.• Practices diligence and care when gathering, maintaining, monitoring, calculating and summarizing data. Ability to gather, summarize and report information in a clear and concise manner.• Physical ability to perform the duties of the role.SHARED VALUES:You care for everyone:• You are compassionate, empathetic, and sensitive to the needs of others.• You are respectful, treating people as equals, and valuing others’ perspectives and differences.• You are appreciative of others’ efforts and give them praise when it’s due.You are always learning:• You are open minded, always receptive to different perspectives and ways of doing things.• You are curious and ask questions to find a deeper understanding.• You share your expertise and mentor others by sharing your knowledge and experience.You strive for better results:• You are accountable, and take responsibility for what you say, what you do, and who you engage in achieving better results.• You are a solution finder, empowered to solve the challenges we face in healthcare.• You take ownership for growth and development and personal development, always seek feedback and opportunities to improve how we do things.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.