Job Description

Who We Are

Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise.

What We Do

Sertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI.

Our Aspiration

We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond.

For more information, please visit: sertiscorp.com

About the job

Business Analyst will work closely with business users, IT teams, and external vendors to gather requirements, define solutions, and ensure successful delivery of systems and process improvements. This role is suitable for both junior and senior candidates, depending on experience.

In this role, you will get to:

• Gather, analyze, and document business requirements from stakeholders
• Translate business needs into clear functional and system requirements
• Prepare business requirement documents, process flows, and solution proposals
• Work with business users, IT teams, and vendors to identify suitable solutions and resolve issues
• Support decision-making throughout the project lifecycle
• Participate in software development projects using SDLC or Agile methodologies
• Coordinate and support user acceptance testing (UAT), issue resolution, and project go-live activities
• Help ensure smooth transition from project implementation to operations
• Work closely with internal stakeholders to support key business initiatives

You’ll be successful if you have:

• Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Information Technology, Business Information Systems, or a related field
• For Senior level: at least 5 years of experience as a business analyst or related role
• For Junior level: 1-2 years of experience as a business analyst or related role
• Experience working on software development or system implementation projects
• Familiarity with SDLC and/or Agile methodology
• Strong communication, analytical, and problem-solving skills
• Ability to work effectively with both business and technical stakeholders
• Experience in retail, convenience store, or consumer-facing business environments

APPLY NOW!

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