Job Description

Since 1959, Australian Military Bank has provided members with fantastic service, great rates and competitive banking and insurance products. As a member-owned financial institution, we are all about putting members first and helping them to achieve their financial goals. We offer mortgage, consumer and credit loan facilities as well as products and services within superannuation, everyday transactions, savings, term deposits and insurance.

Your Role:

As a Business Analyst, you'll be responsible for translating business needs into practical solutions that deliver value across the Bank. You'll work across multiple projects, facilitating requirements gathering, analysing business processes, supporting system implementations and ensuring solutions are delivered successfully from concept through to implementation.

This is an exciting opportunity to contribute to projects that improve our systems, processes and member experience while working closely with stakeholders across the organisation.

• Partner with business stakeholders to gather, analyse and document business requirements.
• Facilitate workshops, interviews and stakeholder meetings to understand business needs.
• Create and maintain user stories, acceptance criteria and other project documentation.
• Work collaboratively with Product Owners to manage and prioritise project backlogs.
• Identify opportunities to improve business processes and recommend practical solutions.
• Support Agile delivery through sprint planning, backlog refinement and ongoing collaboration with project teams.
• Liaise with external vendors to support system implementations, enhancements and integrations.
• Coordinate and support User Acceptance Testing (UAT), including test planning, execution and issue resolution.
• Monitor project risks, issues and dependencies, escalating where required.
• Provide regular project updates and reporting to stakeholders and the PMO.

About You

You'll be a proactive and collaborative Business Analyst who enjoys solving problems, building relationships and delivering practical business solutions. To be successful, you'll bring:

• Previous experience as a Business Analyst within the banking or financial services industry.
• A minimum of three years' experience in a similar Business Analyst role.
• Strong experience gathering, documenting and analysing business requirements.
• Demonstrated experience working within Agile delivery environments, including Scrum and Kanban.
• Excellent stakeholder engagement skills with the ability to communicate effectively across business and technology teams.
• Experience supporting business process improvement initiatives.
• Knowledge of the Software Development Life Cycle (SDLC).
• Strong analytical and problem-solving skills.
• Excellent written documentation and communication skills.
• Experience with Jira and Microsoft 365 applications. Exposure to Power BI, Power Apps or Microsoft Project will be highly regarded.
• Relevant tertiary qualifications or equivalent experience.

Benefits

Working with Australian Military Bank will provide you access to a great range of benefits including:

• Staff Banking product + Services discounts
• Novated Leasing options
• 4 weeks Paid Parental + Purchased Leave option
• Referral Reward Program
• Employee Assistance Program
• Annual Flu Shot + Blood Donor Leave
• Polo Shirt provided
• Service Awards

Why Us

Australian Military Bank forms an integral part of the wider Defence community. We offer our staff competitive remuneration, discounts on banking and insurance products and ongoing learning and development programs. You will be provided with training and coaching on the job to provide you with the tools to be successful in this role. Australian Military Bank provides realistic progression opportunity nationwide and the opportunity to embrace new technologies and ways of working.

Probity check

As we are an Authorised Deposit Taking Institution, there is a requirement to complete the standard range of Credit, Police and Bankruptcy checks prior to commencement of employment.

This is an exciting, challenging position with the opportunity to build your career with a highly trusted mutual bank. We move quickly with our interview process, if you are keen please submit your CV today!