This is not a traditional consulting role. It is a building role. You will help create the structure that allows work to continue smoothly when someone is absent, overloaded, replaced, or when a new person needs to take over quickly.

What you will do

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  Analyze how operational processes work in practice
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  Identify unclear decision points, exceptions, and dependency risks
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  Build clear SOPs and process documentation in a standard format
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  Translate decision points and process knowledge into decision trees and rules libraries
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  Define what should happen when the normal workflow breaks down
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  Clarify who owns each step, who is backup, and when to escalate
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  Work with process owners and users to validate real-life workflow logic
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  Support pilot implementations and improve process continuity over time
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  Help make processes more scalable, transferable, and AI-ready

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  3-5 years of experience in operations, finance operations, process documentation, or similar
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  Strong analytical and organizational skills
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  Strong written communication skills
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  Ability to work with templates and standard frameworks
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  Comfortable working with cross-functional teams and remote environments

Preferred

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  Experience in AP, AR, General Accounting, in shared services or finance support processes.
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  Experience with workflow systems or ERP-based environments
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  Experience in SOP building, quality control, or process improvement