Job Description

Business Analyst - Finance

Minimum Requirements

• Minimum Degree in Commerce/Accounting (BCom) non-negotiable.

• Diploma / Degree in Project Management will be an advantage.

• Minimum of 3- 5 years experience within a finance function and in the role of ERP Syspro super user.

• Demonstrated success in managing projects relating to superior performance and continuous improvement.

• Knowledge and work experience in SQL queries and Power BI.

• Valid Code EB drivers license.

Duties & Responsibilities

ERP Support

• Assist end users in resolving ERP-related issues across the Baking Business Unit, particularly financial issues.

• Assist users with ERP reports, data, and table information available from ERP tables.

• Provide clear problem definitions and liaise with technical experts/external consultants to resolve technical ERP-related issues.

• Collaborate with the learning team and super users to deliver and conduct end-user training on existing and new system functionality.

System Functionality

• Conduct user acceptance testing in conjunction with the Information Technology department and business (super users).

• Create and maintain user training manuals and SOPs in collaboration with business (super users) and the learning team.

• Conduct user assessments after training or as required, and analyze reports on skills gaps to identify training needs.

• Work with the learning department to roll out ongoing end-user training as needed.

System Opportunity Identification

• Support the Commercial Manager Projects, Application Manager, and Business in identifying IT application solutions for key business requirements.

• Quantify savings and efficiencies related to identified opportunities and draft Business Case documentation for submission to the Commercial Manager Projects.

Application Development, Enhancement, and Implementation

• Act as a liaison between the Business and the IT department/external consultants to implement identified system enhancements.

• Meet with relevant Business representatives to document detailed business requirements.

• Compile and obtain sign-off for scope definition documents prior to implementation.

• Compile and store project documentation (e.g., process flows, training materials, SOPs, change controls).

• Communicate with developers and conduct full testing before business user acceptance testing.

• Collaborate with the Business to implement the solution and provide post-implementation support, especially for financial users.

Teamwork and Self-Management

• Take ownership and accountability for tasks; plan, prioritize, and focus on self-development.

• Ensure work quality and productivity standards are consistently met; communicate risks and provide resolutions where needed.

• Support and promote The Companys core values.

• Manage colleagues expectations, communicate effectively, and go the extra mile to meet team objectives.

• Champion training and development for self and others.

• Participate in performance appraisals and ensure targets and goals are clear and achievable.