Location: El Salvador/Guatemala
Work style: Hybrid
Job type: Full-Time (FTE)
As a Sr Business Analyst reporting to the Sr Manager, CXAI Operations Enablement, you will serve as a trusted advisor to business and finance stakeholders, driving financial & performance excellence across our business unit. This role is critical in translating strategic priorities into measurable outcomes that inform executive decision-making and ensure alignment between leadership teams and finance.
Responsibilities:
Support financial tracking, reporting, and forecasting across CXAI programs and initiatives
Support monthly forecasting, annual budgeting, long-term planning, and strategic planning processes
Develop and maintain global indirect cost financial planning and analysis, ensuring accuracy and alignment to organizational priorities
Provide finance support, including financial analysis and business case development
Validate forecast and budget assumptions across various business units and review risks and opportunities across the business
Translate complex financial and operational insights into clear, actionable narratives
Develop and present high-quality executive materials, financial summaries, reports, and presentations for governance forums
Partner with leadership to align business and financial strategies, ensuring decisions are supported by robust financial data and analysis
Desired Skills & Requirements:
Support financial tracking, reporting, and forecasting across CXAI programs and initiatives
Support monthly forecasting, annual budgeting, long-term planning, and strategic planning processes
Develop and maintain global indirect cost financial planning and analysis, ensuring accuracy and alignment to organizational priorities
Provide finance support, including financial analysis and business case development
Validate forecast and budget assumptions across various business units and review risks and opportunities across the business
Translate complex financial and operational insights into clear, actionable narratives
Develop and present high-quality executive materials, financial summaries, reports, and presentations for governance forums
Partner with leadership to align business and financial strategies, ensuring decisions are supported by robust financial data and analysis
English Level: B1 high or above - Mandatory.
TELUS Digital crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that stand the test of time. We are the brand behind the brands. Our global team members are both passionate ambassadors of our clients’ products and services, and visionary technology experts resolute in our pursuit to elevate their end customer journeys, solve business challenges, mitigate risks, and drive continuous innovation. Our portfolio of end-to-end, integrated capabilities include digital IT services, such as cloud solutions and AI-fueled automation, trust and safety services, AI data solutions, including expertise in computer vision, and front-end digital design and consulting services. Fuel iX™ is TELUS Digital’s proprietary GenAI engine at the heart of our innovation, helping enterprises advance their GenAI pilots to working prototypes and production at scale, quickly, securely and responsibly across multiple environments, applications and clouds.
Powered by purpose, TELUS Digital leverages technology, human ingenuity and compassion to fuel remarkable outcomes and create inclusive, thriving communities in the regions where we operate around the world. Guided by our Humanity-in-the-loop principles, we take a responsible approach to the transformational technologies we develop and deploy by proactively considering and addressing the broader impacts of our work.
