PGC Digital (India): CMMI Level 3 Company

Business Analyst CRM / DMS

PGC Digital (India): CMMI Level 3 Company  •  Pune, IN (Onsite)  •  18 days ago
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Job Description

ROLE AND RESPONSIBILITIES:-

Experience working in either sales and Marketing or product development

Responsible for analyzing and maintaining the company's CRM / DM system

Results oriented, will take ownership and proactively drive projects and change management

through to completion

Ensuring data integrity and making recommendations for improving the effectiveness of

the company's CRM / DMS strategy.

Managing projects by creating milestones and ensuring timely completion of tasks

Providing technical support to internal stake holders

Conducting training sessions for sales team on how to use a companys products or services

Identifying business opportunities based on sales team feedback and research

Collaborates with the sales team to understand business issues to be addressed by customer

insights

Own test and learn timeline

Ability to work independently and exercise discretion in performing job duties

Will be working with the sales team on solution definition for small sized projects with medium

level complexity

Ability to interact cross-functionally with departments and with third party vendors while

consistently meeting deadlines

Provide day to day business user support of CRM / DM system

Extensive experience of working with a range of tools and packages to interrogate data and

build reports

Experience with application integration and developing workflow and functional Use Cases

SAP SD experience will be the added advantage

PGC Digital (India): CMMI Level 3 Company

About PGC Digital (India): CMMI Level 3 Company

At PGC Digital, we empower enterprises to reimagine business transformation with cutting-edge digital solutions, global delivery expertise, and a people-first culture. As a trusted partner to SAP, Microsoft, Salesforce, and ServiceNow, we bring innovation, agility, and industry know-how to deliver measurable outcomes at scale.

What we deliver

On-Demand IT Staff Augmentation – same-day IT scaling & end-to-end enterprise software support

AI + Human Expertise in Talent Acquisition – blending precision with personalization

Greenfield, Migration & AMC Projects – accelerating digital journeys from strategy to execution

Enterprise Digital Transformation & Support – secure, scalable, and future-ready

Why customers trust us

We follow proven frameworks and global standards, reinforced by CMMI Level 3, ISO 9001, and ISO 27001 certifications—a testament to our focus on quality, process excellence, and information security.

Why employees choose us

We foster a culture of growth, inclusivity, and recognition.

Our achievements include:

Great Place to Work-Certified™

India’s Best Workplaces for Women 2024

Ranked among the Best Places to Work

Why investors believe in us

We are on a clear growth trajectory with a milestone to become a public limited company by 28th August 2026. Our IPO roadmap reflects our commitment to scaling globally, strengthening governance, and creating long-term stakeholder value.

Global presence

India – Offshore delivery excellence

Canada – Nearshore innovation hub

USA – Onsite client engagement

APAC HQ in Singapore – Driving regional growth

Future footprints (2025) – Expanding in Vietnam and India to strengthen procurement & delivery

We are more than a digital partner—we are an extension of our customers’ teams, committed to creating lasting value

📩 Connect with Us!

India : 9900085366 | UK : +44-744-710-4934 | USA : +1-831-401-4811

#PGCDigital #ITConsulting #DigitalTransformation #SAP #Microsoft #Salesforce #AWS #CloudComputing #Automation

Industry
IT & Software
Company Size
201-500 employees
Headquarters
7 temasek Boulevard Hex12-07 Suntec Tower One, SG
Year Founded
2016
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