Job Description

Job Title: Business Analyst

Can you describe a time when you turned a complex business need into a clear, actionable solution that delivered measurable impact?

How have you worked with diverse stakeholders to improve a process or system, and what was the outcome?

Location: London / Oxford (Hybrid)

About the Team

The Clinical Learning Hub (CLH) is a multidisciplinary team that develops evidence-based clinical education to support healthcare professionals and staff. We create scalable learning solutions and resources that enhance patient care, safety, and operational effectiveness. We work collaboratively across functions and use innovative approaches to support diverse learning needs.

We welcome individuals who are curious, collaborative, and motivated to contribute to continuous learning and clinical excellence.

About the Role

We are looking for a Business Analyst to support the Clinical Learning Hub by working closely with stakeholders to understand needs, improve processes, and enable data-informed decisions.

In this role, you will translate business needs into clear requirements, contribute to the development of effective solutions, and support the adoption of new tools and workflows, including AI-enabled processes.

Key Responsibilities

• Gather, analyse, and document business requirements and processes
• Translate requirements into user stories and functional specifications
• Support the design and improvement of systems, tools, and workflows
• Create clear and accessible documentation for technical and non-technical audiences
• Identify opportunities to improve processes using data and best practices
• Collaborate with cross-functional teams, including business, IT, and development teams
• Evaluate solutions for business and technical fit
• Contribute to testing and quality assurance activities

Skills and Experience

• Ability to analyse processes and translate needs into clear requirements
• Project management, familiarity with Agile or similar ways of working (e.g., Scrum, Kanban)
• Understanding of the software development lifecycle
• Experience creating process documentation (e.g., As-Is and To-Be)
• Strong communication skills, with the ability to work across different teams
• Broad technical understanding across various methodologies, platforms, tools and languages.

• Experience with UML or similar modelling approaches
• Experience with testing or test automation
• Relevant certifications or education

If you are interested in the role, please apply with a cover letter and CV.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working in a hybrid way from both the office and at home
• Working flexible hours - flexing the times you work in the day

Working with us

We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it.

Working for you

• At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Life assurance
• Access to a competitive contributory pension scheme
• Long service awards
• Save As You Earn share option scheme
• Travel Season ticket loan
• Maternity, paternity and shared parental leave
• Access to emergency care for both the elderly and children
• RE CARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts via Perks at Work

About Us

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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