Job Description
We are seeking an experienced Business Analyst with a focus on Customer Due Diligence (CDD/KYC) to help bridge the gap between business, legislation, and technology. In this role, you will contribute to improving processes, policies, and supporting systems within a compliance-driven environment.
This position requires on-site presence 2–3 days per week in Arnhem , so travel time should be taken into consideration.
Role Purpose
You will support the Management Team by translating business needs and regulatory requirements into practical, implementable solutions. Acting as a key liaison between business and technical teams (eg, IT and BI), you will help drive continuous improvement and digital transformation initiatives.
Key Responsibilities
- Gather, analyze, and document business needs, requirements, and stakeholder expectations
- Identify and propose process improvements within CDD/KYC operations
- Translate complex business challenges into actionable solutions
- Lead and coordinate the implementation of improvement initiatives with stakeholders
- Act as a sparring partner to the Management Team on strategic and operational topics
- Identify risks, bottlenecks, and areas requiring management decisions
- Contribute to policy, procedure, and workflow optimization
- Support digitalization and data-driven initiatives
Requirements
- Bachelor's or Master's degree (HBO/WO level or equivalent)
- Minimum 2 years of experience as a Business Analyst (CDD Analyst experience alone is not sufficient)
- Experience with CDD/KYC processes
- Up-to-date knowledge of relevant regulations (eg, WWFT, WFT, Sanctions regulations )
- Experience with automation projects and data/BI processes is a plus
- Strong analytical, organizational, and problem-solving skills
- Excellent stakeholder management, advisory, and communication skills
- Ability to influence and align stakeholders across different levels
- Results-driven, proactive, and able to work under pressure and deadlines
- Fluent in Dutch and English (both required)
Additional Information
- Freelancing is not permitted for this role
- Candidates must be available for the full assignment period
- A pre-employment screening will be required before the start
- A valid ID (passport or identity card) is required at onboarding
- Applications must include a CV and motivation letter in Dutch
- Only complete applications will be considered
