emergiTEL

Business Analyst – Business Intelligence (BI)

emergiTEL  •  Fredericton, CA / Montréal, CA / Toronto, CA (Remote)  •  4 hours ago
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Job Description

Business Analyst – Business Intelligence (BI)

Detail Information Contract Duration 12 Months Location Remote – Canada (must reside within Canada) Province New Brunswick Client Department of Health (DoH) – Symbio Program (CIS Implementation) Start Date ASAP

Position Overview

New Brunswick is undergoing a significant transformation, transitioning from various standalone hospital information systems to a unified, standardized, and integrated Clinical Information Solution (CIS). This transformation prioritizes the standardization of clinical practices province-wide, a crucial step toward achieving a unified provincial CIS. The focus is on identifying leading practices in patient care delivery and responsible health data management.

Implementation of the CIS will modernize how care is delivered, enabling greater consistency, efficiency, and collaboration across the health system. Business Intelligence (BI) will serve as a foundational layer to ensure consistent, data-driven decision-making across clinical, operational, and administrative domains.

The Department of Health (DoH) is seeking the services of a Business Analyst – Business Intelligence to assist with BI initiatives related to the standardization and implementation of the CIS.

Role Summary

The Business Analyst will serve as a liaison between the Symbio Program and clinical, technical, operational, and business stakeholders across the health system. This role involves engaging with stakeholders and administrators from:

  • Horizon Health Network
  • Vitalité Health Network
  • Service New Brunswick (SNB)
  • Department of Health (DoH)

The Business Analyst will be responsible for co-facilitating sessions to understand stakeholder needs and translating this information into clear requirements and data definitions.

Key Responsibilities

Stakeholder Engagement

  • Plan, coordinate, and facilitate stakeholder engagements to encourage and maintain participation from partners
  • Guide collaboration and decision-making across multi-regional and provincial partners

Workflow & Documentation

  • Document current and future state workflows, data sources, and reporting sources across stakeholder groups
  • Co-facilitate work for metrics definition and documentation

Requirements & Analysis

  • Elicit, refine and validate requirements for data tools and visualizations
  • Translate business needs into functional specifications and user stories in collaboration with stakeholder groups

Quality Assurance

  • Lead quality assurance and testing work including User Acceptance Testing (UAT) and unit testing

Deliverables

The successful candidate will be responsible for delivering the following artefacts:

  • Current‑State Data and Reporting Workflows
  • Future‑State Data and Reporting Workflows
  • Business Requirements Documentation
  • Requirements Traceability Log
  • Functional Design Documentation
  • Use Cases and User Scenarios
  • Indicator and Metric Definitions
  • Testing and Data Validation Artefacts
  • Stakeholder Review and Sign‑Off Materials

Mandatory Requirements

Education

University degree in Business Administration, Health Informatics, Information Technology, Health Sciences, or a related discipline, or an equivalent combination of education and progressively responsible experience in healthcare transformation, information management, or digital health.

Experience – 10+ Years

Demonstrated Canadian progressive experience in hospital and/or digital health environment supporting large-scale clinical information system implementations, digital health transformation programs, or provincial and regional health system modernization initiatives.

Experience – 8+ Years

Demonstrated expertise translating complex clinical, operational, and business needs into structured, implementation-ready requirements in a Business Intelligence environment — including reporting specifications, analytics frameworks, KPI definitions, dashboard requirements, standardization of data dictionaries, business rules and terminology.

Work Requirements

Location

This is a remote position; however, the resource must work from within Canada due to network and data security requirements.

Hours

Standard business hours. Occasional after-hours and weekend work may be required; however, any overtime or work during non-business hours must be approved in advance.

Travel

The resource may occasionally be required to attend onsite meetings or work sessions in New Brunswick with reasonable notice.

Security

The individual will be required to sign a non-disclosure agreement and complete the Department's Privacy Training prior to commencing the assignment.

Ideal Candidate Profile

The ideal candidate is a senior Business Analyst with deep experience in Canadian healthcare and digital health transformation. They combine strong Business Intelligence expertise with proven ability to bridge the gap between clinical stakeholders, technical teams, and executive leadership. Experience with large-scale clinical information system implementations and provincial health system modernization is essential. The candidate must excel at requirements elicitation, workflow documentation, and leading UAT cycles in complex multi-stakeholder environments.

emergiTEL

About emergiTEL

At emergiTEL, we are redefining what it means to connect exceptional talent with visionary organizations. Since our inception in 2006, we have built our reputation as a purpose-driven leader in recruitment and HR solutions. Our unique three-dimensional screening process goes beyond technical qualifications, delving into the critical aspects of soft skills and cultural alignment to deliver talent that truly transforms organizations.

emergiTEL is a National Tier-1 staffing supplier to top North American brands in IT, Telecom, Retail, Banking, Insurance and Consulting verticals . We are a recognized-leader for providing the best placements, retention, and re-hire ratios.

emergiTEL is more than a recruitment firm—we are your strategic partner for workforce transformation. Our global footprint enables us to operate seamlessly across major markets while maintaining a boutique approach to service. We are known for anticipating client needs, challenging conventional thinking, and delivering innovative solutions that create lasting value.

We proudly serve a diverse range of organizations, from ambitious start-ups to global enterprises, spanning private, public, and not-for-profit sectors. Our clients return to us not just for the results we deliver but for the trust we build through every engagement.

The foundation of emergiTEL’s success lies in our people and principles. We cultivate a dynamic and inclusive culture that champions creativity, adaptability, and authenticity. By empowering our team to think differently and act boldly, we consistently achieve extraordinary results for our clients.

Our values are rooted in integrity, excellence, and collaboration. From leveraging cutting-edge technology to fostering genuine partnerships with clients and candidates, we ensure that every interaction is marked by trust and mutual respect.

By understanding the intricate balance of skill, character, and culture, we help organizations uncover the right talent at the right time.

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Richmond Hill, CA
Year Founded
2006
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