Job Description

Passionate about tech, digital, and innovation? Join the 1,800 employees at Smile, the European leader in open-source integration, spread across 20 agencies in 9 countries. Collaborative spirit and knowledge sharing are at the heart of our DNA. Our experts push the boundaries of open source every day to build a smarter, more efficient, and more responsible digital world. Here, we don't just follow trends, we create them! 🌟 Join Smile Belgium and take part in projects that truly matter! 🏆

As a Business Analyst...

You are the true conductor between our clients and our technical teams! Your main mission is to translate complex business needs into efficient and innovative digital solutions, firmly oriented towards open source. On a daily basis, you will:

• Analyze and gather our clients' business requirements during dynamic co-design workshops.
• Write functional specifications (User Stories, requirement documents) with rigor and clarity.
• Support the development teams (developers, tech leads, architects) to ensure a clear understanding of the goals during each sprint.
• Model business processes and actively participate in designing the functional architecture.
• Manage the User Acceptance Testing (UAT) phase and guarantee the flawless quality of final deliverables.
• Advise our clients on optimizing their digital ecosystem by guiding them toward the best open-source solutions on the market.

Your profile

With a higher education degree in IT, engineering, or business (Master's level), you have a successful experience of at least 4 years as a Business Analyst or Proxy Product Owner in the digital sector.

• You perfectly master Agile methodologies (Scrum, Kanban) and tracking tools (Jira, Confluence).
• You have a strong interest in the web and open source, and you understand the major challenges of complex digital architectures (e-commerce, portals, business applications).
• Endowed with excellent interpersonal skills, you know how to popularize technical concepts to make them accessible to all types of stakeholders.
• Your analytical mind, proactivity, and active listening make you a trusted partner, capable of positively challenging requirements.

Come and express your talent in a caring environment at Smile Belgium where your ideas will make a difference!

Why Smile! 😊

Our proximity management by peers fosters dialogue and the implementation of a tailored career path.

Because the digital sector is in constant motion, Smile is committed to making you an expert in your field, thanks to a comprehensive training offer: access to an e-learning platform, financing of certifications, knowledge-sharing tools...

Your year will be animated by group and agency events: annual convention, participation in trade fairs, summer party, formal & informal afterworks.

The next steps 🚀

• First contact: A phone call to discuss your aspirations and what we can offer you.
• Meeting: An opportunity to get to know each other and explore your professional background.
• Business interview: A discussion with one of our experts to assess your skills and define your goals.

Welcome to the team! And if it's a match between us, we will be delighted to welcome you for an exciting adventure. So, ready to join the team? 😉