Job Description

Business Analyst – BPMN

We are supporting a leading organisation in the investment & financial services domain on a short‑term project focused on Target Operating Model (TOM) design and process optimisation. This role is ideal for Business Analysts who enjoy deep‑dive process work, structured thinking, and collaboration with data-driven teams.

Engagement: Onsite with travel support provided (hotel, train, per diem)

You will work closely with business and data stakeholders to map, analyse, and enhance complex operational processes. The role requires someone who is analytical, structured, inquisitive, and confident in running workshops to uncover true “as-is” processes and shape meaningful “to-be” designs.

Key Responsibilities

• Lead TOM (Target Operating Model) design and detailed end‑to‑end business process mapping
• Produce BPMN-aligned process flows and swimlane diagramscapturing:
  • Interactions across teams
  • Controls and associated risks
  • Data flows and transformation points
  • Dependencies with technology and supporting systems
• Facilitate workshops with business and data teams to unpack processes, roles, timings, and gaps.
• Identify risks (including absence of controls) across mapped processes.
• Recommend process improvements and automation opportunities.
• Document Level 1–4 process hierarchies (L1–L4) where required.
• Collaborate with cross-functional teams to ensure clarity, consistency, and alignment.

Skills & Experience Required

• 3–7 years of experience as a Business Analyst (upper junior to mid-senior).
• Strong hands-on experience with process mapping tools (Visio and/or Lucid).
• Solid understanding of BPMN frameworks.
• Skilled in designing swimlane diagrams and multi-dimensional process maps (process + data + controls + tech).
• Strong workshop facilitation capability – able to ask the right questions, challenge assumptions, and extract details.
• Inquisitive, analytical, and confident in breaking down complex processes.
• Experience identifying operational risks and improvement opportunities.
• Exposure to data modelling is a plus.
• Financial services / wealth & asset management experience preferred.
• Experience with Camunda is desirable.
• Familiarity with L1–L4 process structure is desirable.

Why This Role?

• High visibility with senior business and data stakeholders
• Opportunity to influence TOM design and process excellence
• Fast-moving project where your BA skills create immediate impact
• Travel logistics fully supported (hotel, train, per diem)