EXL's Global Products and Platforms organization is an exciting and dynamic software solutions group focused on building EXL's Insurance Product and related industry solutions. We emphasize innovation, world-class delivery, working in tandem with legacy and leading technologies and thinking as a competitive advantage in our markets.
The position will operate for one of the P&C Insurance product and working closely with the development team. The position requires in-depth involvement in Project planning, scheduling and end to end project. Performing to match the strategy and demands of the programs is an important role to perform. This position will require use of good knowledge in documentation.
Responsibilities
• Planning and designing business processes
• Assist in formulating recommendations to improve and support business activities
• Work on system designs and business architecture
• Collaborate with development and system SMEs
• Support Development and Quality Assurance efforts as needed
• Lead the development of new client interfaces while simultaneously assisting with maintenance of existing interfaces
• Documenting business requirements and specifications
• Ensure that all details around product development are captured in documents and stored in a structured format
• Identify improvement opportunities in the product for improved customer experience
Primary Interactions
• Onshore and Offshore Product Teams
• Platform Business Team and Technology Team
• Senior Leadership of EXL, Global Technology and Business
• Delivery and Support teams within EXL
• Internal & External Auditors/ISG/BCP personnel
Skills
Technical Skills
• Property and Casualty Insurance knowledge
• IT Business Analysis experience
• Detailed understanding of IT Project Documentation is mandatory
• Experience to define scope of projects and user story articulation
• Familiarity working within a project management framework
• Direct client-facing / consulting experience
• Time management skills, able to delivery within set timelines
• Analytical and problem solving skills
• Quality Assurance and Testing
• Intermediate Microsoft SQL Server Management Studio
• Should be able to write queries and procedures
• JIRA
• Experience working in an Agile environment
• Familiarity working with XML, JSON a plus
• Understanding of Power BI, how to create dashboards etc. (good to have not mandatory)
Process Specific Skills
• Detailed understanding of Agile and Waterfall project management methodology
• Insurance knowledge is preferred (P&C)
Soft skills
• Excellent oral/written communication and presentation skills
• Exhibit leadership skills for a project at the program level.
• Good team skills and ability to work effectively with others throughout the organization
• Technical aptitude
• Ability to organize and manage multiple priorities in a timeline driven environment
• Ability to take ownership and lead a team through multiple projects in parallel
Working Hours • 9 Hours window between 9 AM and 10 PM IST or based on business needs
Education Requirements
• BS / BE / MCA / MBA / PGDM
• Certification in Insurance or IT Business Analysis Preferred
Work Experience Requirements
• 4 to 8 years overall experience
• At least 4 years as Business Analyst working with Development Team
EXL's Global Products and Platforms organization is an exciting and dynamic software solutions group focused on building EXL's Insurance Product and related industry solutions. We emphasize innovation, world-class delivery, working in tandem with legacy and leading technologies and thinking as a competitive advantage in our markets.
The position will operate for one of the P&C Insurance product and working closely with the development team. The position requires in-depth involvement in Project planning, scheduling and end to end project. Performing to match the strategy and demands of the programs is an important role to perform. This position will require use of good knowledge in documentation.
Responsibilities
• Planning and designing business processes
• Assist in formulating recommendations to improve and support business activities
• Work on system designs and business architecture
• Collaborate with development and system SMEs
• Support Development and Quality Assurance efforts as needed
• Lead the development of new client interfaces while simultaneously assisting with maintenance of existing interfaces
• Documenting business requirements and specifications
• Ensure that all details around product development are captured in documents and stored in a structured format
• Identify improvement opportunities in the product for improved customer experience
Primary Interactions
• Onshore and Offshore Product Teams
• Platform Business Team and Technology Team
• Senior Leadership of EXL, Global Technology and Business
• Delivery and Support teams within EXL
• Internal & External Auditors/ISG/BCP personnel
Skills
Technical Skills
• Property and Casualty Insurance knowledge
• IT Business Analysis experience
• Detailed understanding of IT Project Documentation is mandatory
• Experience to define scope of projects and user story articulation
• Familiarity working within a project management framework
• Direct client-facing / consulting experience
• Time management skills, able to delivery within set timelines
• Analytical and problem solving skills
• Quality Assurance and Testing
• Intermediate Microsoft SQL Server Management Studio
• Should be able to write queries and procedures
• JIRA
• Experience working in an Agile environment
• Familiarity working with XML, JSON a plus
• Understanding of Power BI, how to create dashboards etc. (good to have not mandatory)
Process Specific Skills
• Detailed understanding of Agile and Waterfall project management methodology
• Insurance knowledge is preferred (P&C)
Soft skills
• Excellent oral/written communication and presentation skills
• Exhibit leadership skills for a project at the program level.
• Good team skills and ability to work effectively with others throughout the organization
• Technical aptitude
• Ability to organize and manage multiple priorities in a timeline driven environment
• Ability to take ownership and lead a team through multiple projects in parallel
Working Hours • 9 Hours window between 9 AM and 10 PM IST or based on business needs
Education Requirements
• BS / BE / MCA / MBA / PGDM
• Certification in Insurance or IT Business Analysis Preferred
Work Experience Requirements
• 4 to 8 years overall experience
• At least 4 years as Business Analyst working with Development Team
Education Requirements
• BS / BE / MCA / MBA / PGDM
• Certification in Insurance or IT Business Analysis Preferred
EXL (Nasdaq: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit www.exlservice.com.
EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
