Job Description

Business Analyst AI in Banking

Shape the future of banking with AI

At NORRIQ Financial Services, we help leading financial institutions transform their business through technology, data, and innovation. As AI continues to reshape the banking industry, we are looking for a Business Analyst with a strong affinity for technology and Artificial Intelligence to bridge business needs and digital solutions.

In this role, you will work on key AI applications identified as high deliverables to meet the strategy of the banks, translating business challenges into innovative AI-enabled solutions. You will be within a Scrum team, in collaboration with business stakeholders, architects, legal, and other teams to ensure successful delivery of impactful change.

Your role

As a Business Analyst AI in Banking, you act as the link between business and technology. You analyse business processes, identify opportunities to improve customer and employee experiences, and help organisations leverage AI capabilities in a practical and scalable way.

You will support clients throughout the full project lifecycle, from requirements gathering and solution design to testing and implementation, ensuring that business objectives remain at the centre of every initiative.

What you will do

• Analyse business processes, customer journeys, and operational workflows within banking organisations.
• Elicit, document, and validate business, stakeholder, solution, and transition requirements.
• Identify opportunities where AI and emerging technologies can create measurable business value.
• Facilitate workshops with business stakeholders, SMEs, product owners, and other teams.
• Translate business needs into detailed functional requirements, user stories, and use cases.
• Collaborate with architects, IT stakeholders and your Scrum team to design future-proof solutions.
• Support the implementation of AI-driven initiatives, including Generative AI and Agentic AI use cases.
• Define and maintain requirements traceability throughout the project lifecycle.
• Contribute to solution testing by supporting test scenario definition, UAT preparation, and validation of business outcomes.
• Monitor project progress, identify impacts and dependencies, and support change management activities.
• Ensure alignment between business objectives, regulatory requirements, and technology capabilities within the banking sector.
• Follow on the results of the solution through KPI tracking.
• Promote best practices in business analysis, process modelling, and requirements management.
• Be a team player within a Scrum team working in an Agile environment.

What you bring

Required qualifications

• Minimum 3 years of experience as a Business Analyst, Functional Analyst, or similar consulting role.
• Proven experience working on business and/or IT transformation projects.
• Strong understanding of business analysis methodologies and requirements management practices.
• Experience in process analysis, process modelling, and business process improvement.
• Good technical understanding and ability to collaborate effectively with IT delivery teams.
• Knowledge of testing methodologies, including functional testing and User Acceptance Testing (UAT).
• Strong stakeholder management, facilitation, and communication skills.
• Experience with Generative AI solutions and Large Language Models (LLMs).
• First-hand experience with Agentic AI environments, AI copilots, or intelligent automation solutions.
• Experience with Microsoft Office tools and business analysis documentation techniques.
• Banking sector experience and understanding of core banking processes.
• Fluent in English. Dutch and/or French are considered a strong asset.

Nice to have

• Knowledge of Agile, Scrum, SAFe, or other modern delivery frameworks.
• Experience with tools such as Jira, Azure DevOps, Confluence, Visio, or BPMN modelling tools.
• Consulting experience within financial services.
• Understanding of data, analytics, or AI governance frameworks

Why join NORRIQ Financial Services?

At NORRIQ Financial Services, you will become part of a team of consultants passionate about digital transformation in the financial sector. We combine deep banking expertise with technology innovation to help our clients navigate increasingly complex challenges.

You will have the opportunity to:

• Work on innovative banking and AI transformation programmes.
• Collaborate with experienced consultants, architects, and industry experts.
• Develop your expertise in emerging AI technologies and their practical application in financial services.
• Contribute to projects with leading financial institutions in Belgium.
• Build a career within a growing and entrepreneurial consulting organisation.

Location & Working Model

• Client environment within the Belgian banking sector.
• Hybrid working model.
• Expected presence: approximately 50% on-site and 50% remote work.

Interested?

Are you passionate about combining business analysis, banking expertise, and Artificial Intelligence to drive meaningful transformation? We would love to hear from you.

Join NORRIQ Financial Services and help shape the next generation of banking solutions.