Job Description

About Us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

About the Role (your why)

The Business Analyst plays a crucial role in requirement gathering, documentation, and stakeholder management and acts as a bridge between business stakeholders and technical teams to ensure business requirements are clearly defined and met. This role will be offered as a 6-month fixed term contract.

What you’ll do

• Gather and analyse business requirements by engaging and collaborating with business stakeholders to understand their needs and objectives.
• Develop artifacts such as Business Requirements Documents that outline the business objectives, scope, and business requirements focusing on the what and the why.
• Collecting, compiling metrics and data creating reporting, and completing analysis.
• Analysing data, workflows, or metrics to make recommendations for potential improvement.
• Present findings and recommendations to business as required.
• Coordinating testing to ensure the overall efficiency, functionality, and user-friendliness of system enhancement/development.
• Ensuring knowledge artifacts are appropriately completed.
• Assisting and collaborating with colleagues across disciplines to achieve shared goals.
• Supporting and promoting continuous improvement in analytical processes and practices

What you’ll bring

• Understanding of all aspects of the systems/software development lifecycle. Technical knowledge of programming, system design, IT infrastructure, and database concepts. An appreciation of both IT and business strategy.
• Developing knowledge of business process re-engineering.
• Proven experience with analysis and automation languages, practices, and toolsets.
• Previous Business Analyst experience.
• Excellent communication skills, both verbal and written.
• Ability to work on moderately difficult assignments, requiring self-directed research, judgment in resolving issues or in making recommendations.
• Ability to assimilate business context and priorities effectively to build subject matter expertise.
• Assures adherence to budgets, schedules, work plans, and performance requirements.
• Ability to interact with a variety of stakeholders and team members within their area of expertise.
• Proven analytical and problem-solving skills.
• Sound communication skills, both written and verbal. Sound technical ability, with the skills to pick up proficiency in new systems and technology quickly

Culture and benefits

Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally.

We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here

• Paid parental leave
• 24/7 Employee Assistance Programme (DataCare)
• Ongoing learning, certifications, and career development opportunities
• Access to industry-leading learning platforms and future skills training
• Recognition programmes that celebrate great work
• Great employee discounts and financial wellbeing benefits
• Meaningful work that makes a real impact

Eligibility criteria and conditions may apply to some benefits.