Job Description

Contract type: Permanent

Location: Alderley Park

Working style: Hybrid 50% home/office based

Closing date: 28th September 2026

We have an exciting opportunity for a Business Analyst to join our Digital Office

In this role, you will work as part of a team to deliver detailed business designs, processes and functional requirements that support business needs.

You will support small to medium-sized and moderately complex change initiatives, and work with stakeholders and colleagues to understand challenges, identify opportunities and deliver high-quality solutions within agreed timescales.

About the role

• Deliver business analysis across multiple change initiatives of small to medium size and complexity.
• Work collaboratively with stakeholders and project teams to investigate operational issues, challenges and opportunities.
• Identify effective and efficient solutions through improvements to information, technology, processes or organisational structures.
• Work with stakeholders to define the scope, priorities and expected benefits of change.
• Select and use appropriate techniques to gather and understand business requirements.
• Analyse processes and data to identify potential options and recommendations.
• Create models that clearly illustrate current processes and desired future scenarios.
• Document business requirements, maintaining traceability and following agreed standards, methods and tools.
• Define user acceptance tests to help ensure solutions meet business needs.
• Contribute to the wider analysis practice by sharing your ideas, knowledge and experience.

About you

• Strong analytical and problem-solving capabilities. An understanding of business analysis techniques, tools and standards.
• A good understanding of business structures and key business principles.
• Strong interpersonal skills, with the ability to establish and maintain effective working relationships. The ability to manage your own workload while supporting colleagues.
• Clear and effective written and verbal communication skill

If you feel you’d be a great fit for Royal London but don’t meet every requirement, we’d still love to hear from you. Research shows some candidates are less likely to apply unless they meet 100% of the criteria - if you meet most requirements and are keen to learn, we encourage you to apply!

About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.

Inclusion, diversity and belonging

We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.