Job Summary:

The
Business Analyst will partner closely with Product Owners, business
stakeholders, project leadership, and delivery teams to support discovery,
business process analysis, user acceptance testing (UAT), training readiness,
and Azure DevOps (ADO) backlog management activities. This role serves as a
bridge between business operations and technical delivery teams to ensure
solutions align with business needs and are successfully adopted by end users.

Key Responsibilities:

Business
Analysis & Process Modeling

·
Develop process maps, workflow diagrams, and business operating
procedures.

·
Identify process improvement opportunities and operational
impacts.

·
Identify and document manual processes, workarounds, and exception‑handling
procedures.

·
Develop end‑to‑end business and system interaction diagrams.

Product
Owner Support

·
Partner with Product Owners to refine and maintain product
backlogs.

·
Assist in developing user stories and defining acceptance criteria
by gathering, analyzing, and clarifying business requirements.

·
Provide recommendations on requirements traceability and business
validation.

User
Acceptance Testing (UAT)

·
Coordinate UAT execution activities with business stakeholders.

·
Track test execution, results, defects, and acceptance decisions.

·
Support end-to-end business process testing and release readiness
assessments.

·
Assist with documenting UAT evidence and acceptance
recommendations.

Training
& Organizational Readiness

·
Support training plans and end-user training materials.

·
Create job aids, quick reference guides, and process
documentation.

·
Support stakeholder readiness, communication, and adoption
activities.

·
Facilitate training sessions and knowledge transfer activities.

Azure
DevOps (ADO) Support

·
Support backlog traceability between requirements, testing, and
implementation.

·
Assist with ADO dashboards, reporting, queries, and documentation.

Documentation
& Governance

·
Create and maintain project documentation, requirements artifacts,
process, training and reference guide documentation.

·
Document business rules, validation rules, and exception
processing requirements.

·
Support project compliance with organizational delivery
methodologies and governance requirements.

·
Maintain documentation repositories, knowledge bases, and project
wikis.

Required Qualifications:

·
8+ years of experience gathering requirements from user

·
6+ years of experience designing technical and business
requirement documentation

·
4+ years of experience with Agile methodology / SCRUM processes
and ceremonies

·
3+ years of experience maintaining and organizing Epics, Features,
User Stories, and Tasks using Azure DevOps backlog management tools (Kanban
board, Sprint board, etc.).

·
Document current-state and future-state business processes.

·
Develop UAT strategies, test scenarios, and business validation plans.

Preferred Qualifications:

·
Experience using Azure DevOps for backlog and work
item management

·
Experience supporting Product Owners in Agile delivery
environments.

·
Experience developing UAT plans, scenarios, and business
validation strategies.

·
Experience creating training plans, training materials, and
operational readiness documentation.

·
Experience facilitating business process analysis and
workflow modeling utilizing tools like Bizagi.

·
Strong stakeholder facilitation, communication, and documentation
skills.

·
Experience with large-scale government, healthcare, financial, or
enterprise system implementations preferred.

·
Experience documenting complex business program area integrations
and data
flows.