Job Description

Business Analyst

Req number:

R8509

Employment type:

Full time

Worksite flexibility:

Hybrid

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

The Business Analyst is required by the team to support the delivery of major enhancements and adoption of two of ITD Operations products , Management Approval System (MAS), Board Paper Library (BoardLib) in connection with integration with SovOps.

Job Description

We are looking for a Business Analyst who will play a key role in reviewing, designing and documenting business processes, elicit functional and non-functional requirements and, if needed, conduct quality assurance tasks in the context of the implementation of new features in MAS and BoardLib. This position will be full-time and hybrid in Mandaluyong City.

What You'll Do

• Stakeholder management and communication
• The primary go-to person of the team in conducting periodic learning workshops to MAS and BoardLib user communities ensuring smooth transitions and adoption through communication, training, and support
• Create training materials to be used for continuous learning references
• Ensure the accuracy and content of the system’s knowledgebase based on the current application feature
• Conduct requirements elicitation workshop and present findings to stakeholders
• Gather and analyze data from many sources to spot patterns, trends, and insights that can guide business choices and workflow enhancements
• Collaborating with stakeholders to understand their needs and requirements
• Define business processes in consultation with business users
• Identify opportunities for process improvements and contribute to ongoing optimization efforts
• Develop and recommend solutions to address business problems and meet stakeholder needs

What You'll Need

Required:

• Bachelor’s degree in information technology, Information Management, Business Management, Accounting, or any related course
• At least 10 years of solid experience in business analysis and 5 years in a senior business analysis role
• 5 years of experience in banking, accounting, financial services sector
• 7 years of experience in designing and documenting business processes
• Familiarity with data analysis tools, business process modeling, and project management methodologies
• Good understanding of ADB development process is an advant
• Strong training and facilitation skills to design and deliver engaging training programs
• Knowledge in Agile and Waterfall Methodology
• Knowledgeable in using Azure Dev Ops on managing iterations and building user stories and relevant supporting documents
• Knowledgeable in Microsoft Technology Stack such as SharePoint, Power Platform, Teams, Dynamics 365, and Power BI

Physical Demands

• Ability to safely and successfully perform the essential job functions
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.