Job Description

About HUB24

At HUB24, we’re rethinking the way wealth management works, combining platform, technology and data to create better outcomes for financial professionals and their clients.

Our purpose is simple: Empower better financial futures, together.

What sets us apart is how we work. We back bold thinking, move with pace, and turn ideas into action. You’ll have the opportunity to make a real impact across your team, the business, and for the clients we support every day.

HUB24 Limited is an ASX-listed company (ASX: HUB) and part of the ASX100. We have over 1,100 employees across Australia, with offices in Sydney, Melbourne, Brisbane, Perth and the Gold Coast.

Why you’ll enjoy working here

We create an environment where you can do your best work and see the impact of it.

• Work with smart, collaborative people who get things done.
• Your ideas won’t sit in a backlog, they’ll be heard, tested and actioned.
• Grow your career your way, with support to learn, stretch and explore new opportunities.

We also offer benefits to support you inside and outside of work:

• Genuinely flexible and hybrid ways of working.
• Employee Share Scheme.
• Additional leave and wellbeing support.
• Enhanced parental leave and support through different life stages.
• Everyday benefits, including discounts and financial wellbeing support.

Why this is an exciting opportunity

At HUB24, we’re building market-leading financial platforms that empower advisers and make high-quality financial advice more accessible and affordable for Australians. As a Senior Business Analyst, you will play a critical role in bridging business needs and technical delivery—leveraging your expertise in data, financial systems, and stakeholder engagement to drive impactful solutions.

This is a 14-month fixed-term contract (maternity leave cover), and we are open to talent based in Melbourne, Brisbane, or the Gold Coast.

You will work closely with Product, Technology, Operations, and Clients to deliver scalable, high-quality outcomes while contributing to a collaborative, Agile environment.

What you’ll be doing

• Partner with Product Managers and stakeholders to elicit, define, and document business and technical requirements
• Develop user stories, acceptance criteria, and backlog items for prioritised features
• Translate complex business and technical requirements into clear, actionable specifications
• Support product roadmap development and assist in backlog prioritisation, including defect management
• Collaborate with developers, testers, architects, and SMEs to ensure aligned understanding and successful delivery
• Facilitate workshops and discussions to explore solutions and drive consensus on scope and outcomes
• Validate solutions across the delivery lifecycle, including UAT, regression, and production verification testing
• Analyse and ensure data accuracy, transformation logic, and reporting outputs
• Support client onboarding, ensuring smooth implementation and continuous process improvement
• Work with Operations and Client Support teams to investigate issues and prioritise resolutions
• Build strong relationships across cross-functional teams and external stakeholders, including clients and vendors
• Actively participate in Agile ceremonies and promote a culture of collaboration and continuous improvement

What you bring

You don’t need to tick every box, but experience in the below will set you up for success.

Experience & Skills

• Minimum 5+ years’ experience as a Business Analyst, ideally within financial services or fintech
• Strong understanding of financial systems, data analysis, and reporting
• Proven ability to translate business needs into technical solutions
• Experience working in Agile environments (Scrum, SAFe)
• Solid knowledge of business analysis frameworks and methodologies (e.g. BABOK)
• Demonstrated experience creating user stories, specifications, and acceptance criteria
• Tertiary qualification in Business, IT, Finance, or a related field
• Excellent stakeholder engagement and communication skills, with the ability to influence across all levels
• Strong analytical and problem-solving capability, with attention to detail
• Ability to work both autonomously and collaboratively in a fast-paced environment

Our process

We aim to keep the process simple and respectful of your time:

• You’ll receive an acknowledgement after applying.
• Our Talent team will review your application and keep you updated.
• If shortlisted, we’ll connect to learn more about you.
• Interviews may be virtual or in person.
• You’ll receive an outcome and feedback.

If you need any adjustments, please let us know - we’re here to support you.

Our commitment

We’re committed to building an inclusive environment where everyone feels valued and supported to do their best work. We welcome applications from people of all backgrounds, identities and experiences.

Agencies, we work with a panel of preferred suppliers and are not accepting any unsolicited CVs.