HAMBS

Business Analyst

HAMBS  •  Adelaide, AU (Onsite)  •  1 day ago
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Job Description

Ready to leave a lasting impact on Australia’s health industry?

Join HAMBS, a leading provider of software and information technology solutions to the private health insurance sector for over 30 years. Our dedicated team spans across Adelaide and Sydney, collaborating with over 60% of Australia’s private health funds, empowering them to deliver innovative and competitive services to their valued members. At HAMBS, “work” is a vibrant experience. Our culture is driven by values that define us as United, Good Humans, Brave, and Awesome.

For more information about HAMBS and to explore our current career opportunities, visit: https://jobs.swagapp.com/organisations/hamb-systems

About the Role

We are seeking a Business Analyst to join our Adelaide team. In this role, you will be the link between customers, product owners and delivery teams, supporting the business requirements, cases and solution analysis to enable the effective delivery of agreed changes.

You will bring both a business and systems focus, helping to gather and define business and functional requirements, understand system, business and customer impacts, and support the analysis, proposal and documentation of solutions that improve customer business efficiency, productivity and compliance.

Responsibilities:

  • Assist with the facilitation of workshops and discussions with internal and external customers regarding potential software solutions, identifying potential benefits and available options for consideration.
  • Gather, define and document business and functional requirements through appropriate analysis of stakeholder objectives.
  • Assist with showcases and demonstrations of solutions as required.
  • Prepare end user documentation and support the creation of clear, well-structured deliverables.
  • Work collaboratively with customers and test analysts to define acceptance tests.
  • Develop an understanding of the software development lifecycle and required end user outcomes.
  • Build awareness of industry business processes and legislative requirements that may influence or impact software products.
  • Contribute to solution scope in collaboration with senior team members to enable delivery teams to develop solutions.
  • Provide input into the development of Change Estimates, including quotes.
  • Participate in the investigation and analysis of the Product Backlog.
  • Provide input into the prioritisation of software changes based on customer and business priorities.
  • Work with product owners and delivery teams to break Epics into deliverable Features and Stories.

Qualifications:

  • Relevant degree in Information Technology/Computer Science, or demonstrated relevant experience (essential).
  • Understands various tools and techniques for business analysis.
  • Understands software delivery principles.
  • Understands agile software delivery principles.
  • Understanding and application of MS Office Suite and any other programs/applications as required, including Exstream Designer / Design Manager / Command Centre.
  • Strong interpersonal, relationship management and teamwork skills.
  • Excellent oral and written communication skills with staff at all levels.
  • Most importantly, you are Awesome, Brave, and a Good Human!

Employee Benefits

  • Flexible working options.
  • Paid volunteer and wellbeing leave.
  • Salary sacrificing and novated lease options.
  • Access to an online learning system and world-class internal and external training sessions.
  • Internal employee referral program.

As part of the recruitment process, candidates will need to complete satisfactory verification checks, including but not limited to a National Police Clearance Certificate, appropriate rights to work in Australia, and reference checks.

Our HR team and hiring managers kindly request no unsolicited resumes or approaches from recruitment agencies.

HAMBS

About HAMBS

HAMBS is a leading provider of technology, services and advocacy for Australia’s private health insurance funds.

We are Australian owned and operated; as a mutual organisation, our members are our owners making us highly invested in the long-term health of our members, customers and the private health sector.

Established in 1991, today we partner with more than 70% of Australia’s private health fund brands enabling them to thrive.

𝗪𝗚𝗘𝗔 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗿 𝗦𝘁𝗮𝘁𝗲𝗺𝗲𝗻𝘁

As our first year submitting a Gender Equality Report to the Workplace Gender Equality Agency, we were eager to understand how our organisation compared to the industry in relation to the Gender Pay Gap and Workforce Composition and use this opportunity to develop or improve our existing strategies to better support equality in our workplace.

Following the reporting, we conducted our own further internal gender pay gap analysis, which provided us with the following additional insight:

• We have a higher percentage, approximately 65%, of our lower paid roles occupied by females.

• For the remaining percentage, our female demographic has a higher average pay rate or equal pay in comparison to our male demographic.

• Overall, our headcount balance remains consistent with recent years at 40% representation from the female demographic.

This information will be valuable as begin our salary benchmarking process and companywide salary reviews in preparation for FY26.

The HAMBS Board and Executive Management Team have committed to the following action plan to address gender equality in our organisation:

• Development of a Diversity, Equity and Inclusion Strategy and Program, to ensure employees are consulted and have input on issues concerning gender equality in the workplace.

• Continued internal analysis of our payroll to determine to review and any remuneration gaps between women and men.

• Updated Equal Opportunity Policy and Talent Acquisition framework to ensure fairness and consistency.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Adelaide, AU
Year Founded
1991
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