Job Description
A career at Fix Network World means being an important part of a global family of winning brands that love to live, learn, work and play. Every day, we collaborate with our colleagues and partners to create a better working and operating environment, challenging ourselves to fuel our enthusiasm to help our franchisees make an impact on their communities.
Title: Business Analyst
Location: Fort Meyers, FL
The Business Analyst supports organizational objectives by analyzing business processes, identifying opportunities for improvement, and delivering data-driven insights to enhance operational efficiency and strategic decision-making. This role collaborates with cross-functional teams to gather requirements, document processes, and implement solutions that align with business goals.
Job Duties
- Gather, analyze, and document business requirements from stakeholders to support operational and strategic initiatives
- Translate business needs into functional specifications and clear documentation for technical and non-technical teams
- Conduct data analysis to identify trends, risks, and opportunities for process improvements
- Develop and maintain reports, dashboards, and key performance indicators (KPIs) to support business decisions
- Collaborate with cross-functional teams to design, test, and implement solutions that improve business processes
- Support project management activities, including tracking deliverables, timelines, and milestones
- Facilitate meetings, workshops, and presentations to communicate findings and recommendations
- Perform gap analysis to identify discrepancies between current and desired business states
- Assist in user acceptance testing (UAT) and ensure solutions meet business requirements
- Document current and future state processes, workflows, and system enhancements
- Analyze and support inventory management processes, including tracking inventory levels, identifying discrepancies, and recommending improvements to optimize stock control and accuracy
- Partner with operations and supply chain teams to enhance inventory systems, reporting, and forecasting to ensure efficiency and cost control
- Monitor and evaluate the effectiveness of implemented solutions and recommend adjustments as needed
- Maintain strict confidentiality of sensitive business, employee, and operational information and ensure it is not disclosed without proper authorization
- Lead the variable compensation process for our various performance-based compensation plans.
- Other related duties as required
Requirements
- Bachelor’s degree in Business Administration, Finance, Information Systems, or a related field preferred
- 2–5+ years of experience in business analysis, operations, or a related role
- Experience with inventory management, supply chain coordination, or operations analytics is considered an asset
- Strong analytical and problem-solving skills with attention to detail
- Experience gathering and documenting business requirements and process mapping
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience with data visualization tools (e.g., Power BI, Tableau) preferred experience with Power Query and Power Pivot.
- Strong verbal and written communication skills
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Ability to work independently and collaboratively across teams
Working Conditions
- Fast-paced, deadline-driven environment with competing priorities
- Frequent collaboration with cross-functional teams and stakeholders
- Prolonged periods of sitting and working on a computer
- Occasional travel may be required depending on business needs
- Flexibility to work extended hours as needed to meet project deadlines
Fix Network is an EOE
