Position:
Business Analyst

Role Overview

We are seeking a Senior Business Analyst to provide a
comprehensive range of business analysis services for organizations with
diverse business and technology needs. The successful candidate will work
closely with stakeholders, subject matter experts, project teams, and
technology partners to gather, analyze, document, and validate business
requirements while supporting the delivery of effective technology solutions.

Key Responsibilities

Business Analysis

• 
  Provide comprehensive business
  analysis services across a variety of business and technology initiatives.
• 
  Work with stakeholders and
  subject matter experts to gather, document, and analyze business requirements.
• 
  Lead and conduct business
  analysis activities to assess business challenges and opportunities and
  document requirements to support solution delivery.
• 
  Prepare and advise on business
  analysis policies, processes, best practices, and standards.
• 
  Apply business process
  re-engineering concepts to support service improvements and cost-effective
  delivery approaches.
• 
  Conduct business analysis
  throughout all project phases using appropriate levels of detail.
• 
  Develop business strategies,
  business cases, cost-benefit analyses, and feasibility studies.
• 
  Facilitate requirements
  gathering activities including workshops, interviews, and requirements
  sessions.
• 
  Perform business modeling, use
  case modeling, data modeling, process mapping, data flow modeling, business
  rules definition, and non-functional requirements analysis.
• 
  Monitor project progress,
  identify and resolve issues, and provide status reporting to management and
  stakeholders.
• 
  Develop performance measures
  and traceability matrices and conduct follow-up evaluations.

Agile Delivery & Product Backlog Management

• 
  Support project teams by
  proactively grooming and preparing upcoming work.
• 
  Assemble requirements into
  clear and actionable user stories.
• 
  Manage and refine Product
  Backlog Items and communicate changes to project leadership.
• 
  Break epics into detailed user
  stories and define acceptance criteria.
• 
  Ensure requirements are
  clearly documented and ready for development.
• 
  Provide project teams with
  business context and strategic alignment.
• 
  Maintain backlog integrity as
  the source of truth for delivery teams.
• 
  Collaborate closely with
  Product Owners and project stakeholders.
• 
  Ensure decisions,
  dependencies, and discussions are properly documented within user stories.

Stakeholder Engagement

• 
  Conduct stakeholder engagement
  activities and prepare supporting documentation including presentations and
  briefing materials.
• 
  Explain complex technical
  analyses, recommendations, and options to both technical and non-technical
  audiences.
• 
  Establish effective working
  relationships with stakeholders, partners, project teams, and leadership.
• 
  Support user testing
  activities, including planning, recruitment coordination, facilitation,
  documentation, and presentation of findings.

Required Qualifications

Core Skills

• 
  Experience supporting Agile
  project delivery methodologies.
• 
  Experience grooming
  requirements and preparing work for development teams.
• 
  Strong experience writing and
  managing user stories.
• 
  Experience managing and
  refining Product Backlog Items.
• 
  Experience documenting
  requirements in clear and concise user story formats.
• 
  Experience breaking epics into
  detailed stories and defining acceptance criteria.
• 
  Advanced analytical,
  problem-solving, and business analysis capabilities.
• 
  Strong understanding of
  requirements management and backlog governance.
• 
  Experience supporting user
  testing activities and presenting findings.

Technical Skills

• 
  Working knowledge of business
  systems technologies.
• 
  Knowledge of systems design,
  development, testing, implementation, and evaluation.
• 
  Proficiency with SQL database
  querying.
• 
  Knowledge of API design,
  integration, and technical requirements definition.
• 
  Hands-on experience using
  Azure DevOps for user story and backlog management.
• 
  Experience leveraging AI tools
  for business analysis and requirements documentation.

Communication Skills

• 
  Strong communication,
  consultation, and interpersonal skills.
• 
  Ability to communicate
  technical concepts to both technical and non-technical audiences.
• 
  Experience discussing client
  requirements and systems development options.
• 
  Strong presentation and
  documentation skills.
• 
  Experience preparing project
  reports, business cases, presentations, manuals, dashboards, and research
  summaries.
• 
  Ability to build productive
  working relationships across multiple stakeholder groups.

Additional Qualifications

• 
  Knowledge of Information
  Management principles, concepts, policies, and practices.
• 
  Experience with business
  process mapping, business functional modeling, and business event modeling.
• 
  Experience working within
  structured, object-oriented, and Agile methodologies.
• 
  Experience developing
  performance measures and evaluation frameworks.
• 
  Knowledge of Accessibility for
  Ontarians with Disabilities Act (AODA) requirements and standards.

Preferred Experience

• 
  Experience within the public
  sector.
• 
  Experience supporting
  education-related environments.
• 
  Experience using information
  retrieval tools and packages.

About Symbiotic Digital.

Symbiotic Digital provides the IT Experts you need that
solve problems and get things done. See what the top 2% in their field can do
for you. (Symbiotic Digital is a division of Symbiotic Group Inc.) We serve
customers in two ways, we provide:

Digital Experts: IT Consulting
expertise. Bright Minds That Produce Proven Results

Recruitment: Find The Right
People You Need

Serving IT & Business leaders, Symbiotic Digital
provides a business system that enable us to provide the Expert Technical staff
needed to solve challenging business and IT problems. IT leaders in the most
reputable organizations in Canada have relied on Symbiotic Digital to help them
staff difficult assignments with proven Experts uniquely evaluated by our
proven QMS- Quality Management System Staff Development Model. We are a 100%
Indigenous owned company.

Learn more online at
https://www.symbioticgroup.com/home-sd/
.

Please submit your most recent resume to:
RecDep@symbioticgroup.com

View All Jobs online at:
https://www.symbioticgroup.com/view-jobs/