Job Description

About the role:

Mater is seeking a skilled and collaborative Business Analyst to join our team at the Mater Newstead Corporate Office in a full-time, maximum-term contract position for 12 months

This role will play a key part in driving the business analysis function for Mater's Application Maintenance portfolio, supporting the ongoing enhancement, optimisation and continuous improvement of enterprise applications that underpin critical business and clinical operations. Working closely with stakeholders across the organisation, you will identify opportunities for improvement, translate business needs into practical solutions, and support the successful delivery of application-related initiatives that improve efficiency, user experience and organisational outcomes.

Salary range: $62.74 - $67.20 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

What you’ll be doing

As a Business Analyst, you'll partner with business and technical stakeholders to support Mater's Application Maintenance activities and drive continuous improvement across enterprise systems.

You will:

• Lead business analysis activities for application maintenance and enhancement initiatives
• Engage with stakeholders to understand business challenges, operational requirements and improvement opportunities
• Gather, analyse and document business requirements, functional specifications and process improvements
• Develop current and future state process maps to support solution design and optimisation
• Facilitate workshops, stakeholder consultations and requirements gathering sessions
• Assess the business impact of proposed system changes and enhancements
• Support testing activities, including test planning, scripting and defect management
• Contribute to change management, training and deployment activities where required
• Work closely with vendors, technical teams and project stakeholders to support solution delivery
• Assist with risk, issue and change management processes and ensure alignment with Mater frameworks and standards

About you

You are an experienced Business Analyst with a passion for continuous improvement, stakeholder engagement and delivering practical business solutions. You enjoy working across both business and technology teams and have a strong ability to translate complex requirements into actionable outcomes.

To be successful in this role, you will have:

• Demonstrated experience as a Business Analyst supporting enterprise applications, systems enhancements or operational improvement initiatives
• Strong requirements elicitation, documentation and process mapping skills
• Experience working within application maintenance, technology, digital transformation or operational support environments
• Proven ability to engage and influence stakeholders across a complex organisation
• Experience facilitating workshops and driving consensus among diverse stakeholder groups
• Strong analytical, problem-solving and critical-thinking skills
• Experience supporting testing, implementation and change activities
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office applications
• Tertiary qualifications in Business, Information Technology, Health or a related discipline (desirable)
• BABOK and/or ITIL Foundation certification (desirable)
• Experience using Visio, SharePoint and Microsoft Project (desirable)

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater #GETBETTERWITHMATER

Applications close Wednesday the 8th of July 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW.

Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.