Global Payments Inc.

Business Analyst

Global Payments Inc.  •  Canada (Onsite)  •  2 days ago
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Job Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your careerglobal?

Make your mark at one of the biggest names in payments. At Global Payments, technology and business insight come together to create seamless experiences for millions of businesses and consumers around the world. As a Business Analyst,you’llplay a vital role in turning business needs into scalable solutions that drive performance,efficiencyand growth.

You’lljoin a collaborative, high-energy team that works across business and technology functions to solve complex challenges, improveprocessesand deliver meaningful outcomes. Yourexpertisewill influence how systems evolve, how teams worktogetherand how we continue to innovate in a rapidly changing payments landscape.

In this role,you’llbridge business goals and technical solutions, turning ideas into action.You’llown the discovery and definition of business requirements, influence the design of impactfulsolutionsand drive successful delivery from concept through implementation. Your work will create opportunities to improve client experiences, strengthen operationalperformanceand help shape the future of commerce.

Whatyou’llown

  • Drive the analysis and definition of business requirements, transforming complex challenges into clear, scalable solutions that deliver measurable value.

  • Build trusted partnerships with business stakeholders,gainingdeep insight into theirgoalsandinfluencingoutcomes that improve operational performance.

  • Shape system designs and business specifications that enable successful development,implementationand long-term adoption.

  • Lead discussions that align business needs, technicalcapabilitiesand projectobjectives, creating clarity and momentum across teams.

  • Identifyopportunities to improve processes, systemfunctionalityand user experiences while balancing business priorities and technical feasibility.

  • Own the evaluation of business and system impacts, ensuring changes support strategicobjectivesanddeliverthe intended results.

  • Drive successful testing,implementationand deployment activities by defining expected outcomes,validatingfunctionalityand resolving issues beforelaunch

  • Create andmaintainhigh-quality business and system documentation that strengthens knowledge sharing,complianceand operational continuity.

Whatyou’llbring

  • Bachelor’s degree in Computer Science, Management Information Systems, Business or a related field, or equivalent combination of education and experience.

  • 4+ years of experience partnering with business stakeholders and end users to define requirements and deliver technology solutions.

  • Proven ability toanalyzebusiness challenges, evaluate solutions and translate requirements into clear business and system specifications.

  • Strong communicationand facilitation skills, with the ability to build relationships and influence outcomes across cross-functional teams.

  • Experience creating process flows, business requirements, functionalspecificationsand implementation documentation.

  • Strong problem-solving skills, soundjudgmentand the ability to manage priorities in a fast-paced environment.

  • Proficiencywith Microsoft Word, Excel, PowerPoint and Visio, including business process mapping and workflow design.

It’sa bonus if you have

  • Experience working within payments, financialservicesor payment card industry environments.

  • Knowledge of scripting languages and data structures.

  • Familiarity with Unified Modeling Language (UML) and business analysis methodologies.

  • Experience supporting system implementations, testing,releasesand post-production issue resolution.

  • Working toward or holding a Certified Business Analysis Professional (CBAP) certification.

  • Experience collaborating with both technical and business teams to deliver complex system enhancements and business transformation initiatives.

About the team

Our inclusive and global teamswintogetherevery day.We’reproud to have the best minds in the industry, who you can learn from as you grow your career.The people, the energy, the connections –it’sunmatchedCome and be part of an ever-evolving companyand get dynamic opportunities that go beyond borders

What makes aGlobalpayer?

Globalpayersthink like a client, act like anownerand win as one team.We’recurious andinnovative – always finding better ways to deliver impact.We empower each other to make decisions,andit’sour passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like aGlobalpayer Apply now totake your careerglobal

#LI-RG

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com

Global Payments Inc.

About Global Payments Inc.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises.

Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you.

For more information, visit company.globalpayments.com and follow Global Payments on X , LinkedIn and Facebook.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Atlanta, Georgia
Year Founded
Unknown
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