At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That ’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members.
As a Business Analyst in our Member Domain, you will play a key role in uplifting digital channels and enhancing member experiences. Working closely with Technology, Digital & Data teams and business stakeholders, you’ll define and deliver initiatives that support member growth and service excellence in a rapidly evolving environment.
Your New Role
You will be responsible for analysing, defining and supporting the delivery of business and digital initiatives that improve member interactions and outcomes. You’ll collaborate across teams to translate business needs into practical solutions, ensuring high-quality delivery aligned to strategic objectives.
Key duties include but are not limited to;
What You’ll Need
Life at AustralianSuper
AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.
We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms.
What’s Next
Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.
AustralianSuper uses AI to review resumes and conduct initial phone interviews. This involves processing your resume, cover letter, and voice recording in Australia and the USA to help assess your suitability for the applied role. When invited to an AI phone screening, you may opt for a traditional phone screening instead. For information on how we handle your personal data, please refer to our Candidate Privacy Policy:
https://www.australiansuper.com/careers/candidate-privacy-notice
Agencies please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.
The AustralianSuper Story
As a profit-to-member superannuation fund, AustralianSuper is run only for members, and is here to help members achieve their best possible retirement outcome We don't pay profits or dividends to shareholders, so the money we make goes back into the fund.
We’re an organisation of talented, inspiring colleagues and passionate leaders. As we continue to grow in size and complexity, we need people who will challenge our thinking, deliver outstanding outcomes and most importantly, share in our purpose.
Australia’s largest super fund, investing for over 3 million members.
AustralianSuper is here to help members achieve their best financial position in retirement. We do this by delivering strong long-term performance and low admin fees for members.
We use our size, investment capability and global reach to help us access the best investment opportunities for the benefit of members. We’re committed to providing good value products and services that members need, along with support, guidance and advice to help them feel confident about their future.
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AustralianSuper is a profit-for-member fund. This means we don’t pay profits or dividends to shareholders, so the money we make goes back into the fund for the benefit of members.
Investment returns aren’t guaranteed. Past performance isn’t a reliable indicator of future returns. Other fees and costs apply. Read the PDS and TMD at www.australiansuper.com
australiansuper.com/contact-us
