Job Description

As a Business Analyst, you will serve as the essential link between our operational data and daily decision-making. You are the engine behind our reporting, helping the team move from "raw data" to "clear direction." Your mission is to support the operational leadership team by providing the visibility they need to understand current performance and prepare for upcoming projects. You will be responsible for maintaining the integrity of our metrics and ensuring that every project is backed by accurate, timely insights.

What You’ll Do

• Operational Support: Act as a key analytical resource for the Ops team, providing the data needed to answer day-to-day business questions and track global performance.
• Reporting & Visualization: Build and maintain clean, intuitive dashboards that translate operational metrics into easy-to-understand visual stories for the team.
• Data Integrity: Ensure our reporting structures are accurate and proactive, identifying trends early so the team can adjust and improve operational precision.
• Advanced Analytics: Utilize modern data environments to perform deep-dive analysis on logistics, behavior, and resource efficiency to uncover hidden trends.
• Operational & New Project Planning: Support the "launchpad" for new initiatives by evaluating viability, while providing real-time analytical support for active projects to guide immediate adjustments.

What You’ll Need

• Experience: 1–3 years of experience in a business, data, or operations analyst role.
• Technical Toolkit: Strong proficiency in Excel, SQL and Power BI is essential. Experience using Microsoft Fabric to conduct advanced analysis is a nice-to-have.
• Analytical Mindset: Familiarity with the concepts of Machine Learning and Advanced Analytics to better interpret data trends is a plus, even if you aren't building the models yourself.
• Communication: Ability to "speak human" and explain complex data findings to non-technical business partners.
• Operational Intuition: An analytical curiosity for the mechanics of world-class organizational systems and a relentless drive to engineer smoother, more scalable operational processes.

What Success Looks Like

• Success in this role is defined by the quality and timing of the insights you provide. You will have succeeded when the Ops team feels empowered by your analysis to make quicker, more informed decisions. By identifying trends and highlighting key performance drivers, you will help the team stay ahead of operational challenges and ensure our projects are consistently backed by clear, reliable data.

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com

Job Requisition ID:111252

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