Job Description

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

This role determines and documents business requirements and works in collaboration with business stakeholders, design & implementation team to design & implement solutions within constraints. Lead testing. The incumbent is individually accountable for achieving results through own efforts.

Responsibilities

• Facilitate and participate in discovery/inception workshops to create a shared understanding of user needs and the potential technology solution required to deliver to these needs.
• Identify user journeys which map out how a user will go through the system.
• Work ahead of the team to get clarity on some (not all) requirements before the next iteration.
• Create relevant user stories.
• Collaborate with cross-functional teams comprised of product management, / UX, technology, support, testing and other subject matter experts to gather and analyse functional needs and user story requirements.
• Groom user stories through business interviews, workshops or procedures and map user stories ensuring they come together as a cohesive whole.
• Facilitate and participate in iteration meetings (product backlog grooming, planning meeting, daily stand up, review meeting and retrospective).
• Obtain sign off during iteration review sessions.
• Manage the stories (in Defined tool), ensuring that all requirements are loaded as stories, ensuring the stories are assigned to epics.
• Provide the Product Owner with key information for prioritisation and estimation.
• Support showcasing stories to stakeholders.
• Work very closely with user experience team to ensure that processes, wireframes and content are optimally intuitive to end-users.
• Analyses past, present and future business environment.
  Analyses business processes to determine problems, risks and opportuniites for improvement.
  Reviews processes and conducts process audits, as required.
  Contributes to the design of new business processes.
  Works with managers and relevant users on feasibility studies and establishing business and systems requirements.
  Contributes to strategies and guidelines to improve the business environment.
  Provides input to management (both IT and business) on business procedures and policies
• Ensure that the activities needed to fulfil each item in the backlog are identified, outlined and prioritized before the next sprint.
• Clarify the goals and business value of Minimum Marketable Features/Minimal Viable Products.
• Review user stories with the Product Owner with a strategic point of view
• Capture and keep the business and data rules up-to-date
• Works closely with the Business Analyst, Systems Analyst and Project Manager to design and implement the best possible automated solution within the constraints of the tools available.
• Facilitates the implementation of new or enhanced processes.
• Owns systems, user acceptance testing and implementation of changes or new applications.
• Investigates and defines requirements for business processes.
• Provides input to the documentation of requirements including data modelling, interface layouts, data flows, screen and report layouts, etc.
• Tests systems and user acceptance and implements changes or new applications.
• Ensures all testing protocols are adhered to.
• Work with users to develop acceptance criteria or test cases for the system
• Produce acceptance tests from acceptance criteria
• Provide regular feedback by testing the deliverables against a user story’s acceptance criteria.
• Provide regular feedback by validating that the product meets the business goals.
• Provide support and input into system testing activities including participating in the development of the testing approach, development of test cases as well as the creation of testing scenarios.
• Collaborate with the team to deliver on backlog.
• Wear different hats: designer, tester, facilitator, product owner, etc when needed.
• Create a shared understanding of what the product is supposed to do.
• Collaborate with the rest of the team to ensure that stories are delivered effectively and quality standards are adhered to.
• Collaborate with developers, testers and user experience team to ensure that they are engaged ‘in the work’ to understand business context.
• Contributes in sessions for end-users, including training.

Qualification

• 3 to 8 yrs exp in business apps & exposure to IT functions. Experienced in business and data analysis, solutions design & testing, data modelling.
• Experienced in business and data analysis, solutions design and testing, as well as data modelling.
• A Bachelor's degree in a relevant field such as Business Administration, Economics, Computer Science, or a related discipline is required.

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Skills

Business Requirements, Decision Making, Product Backlog Management, User Acceptance, User Experience (UX)

Competencies

Action OrientedBusiness InsightCultivates InnovationDecision QualityEnsures AccountabilityManages ComplexityNimble LearningOptimizes Work Processes

Education

Closing Date

22 June 2026 , 23:59

The Old Mutual Story!