Job Description

Agency :

Havas Creative

Job Description :

This role is responsible for collecting and developing requirements for workflow in and out of the platform. Also, documentation and quality assurance for delivery on those requirements. This will be a client facing role to act as a liaison between the team and our customers (internal and external).

• Support the requirements-gathering process and impact assessment activities for initiatives involving the development of new marketing capabilities, new client launches, new product launches, campaign execution, and other client engagement activity
• Work with various stakeholders to elicit business requirements to clearly document the scope and objectives of the planned activity
• Conduct process analysis and business interviewing activities
• Perform research and impact analysis, root cause analysis, and as-Is process mapping related to assigned initiatives.
• Seek to identify areas of improvement within existing processes
• Communicate identified impacts to stakeholder groups involved in the creation and execution of marketing campaigns
• Understand strategic requirements and develop technical/resource/execution requirements
• Call center setup, management and audit
• Maintain best practices for handling, storing and using data

Position Requirements:

• Bachelor's Degree in Business, Marketing, Computer Information systems, or related field of study
• Strong interpersonal effectiveness with ability to collaborate and work well with various stakeholder groups
• High attention to detail and audit for data anomalies and trends
• Ability to independently investigate and resolve issues critical thinker
• Demonstrated ability to influence without authority and drive measurable outcomes
• Understanding of API integrations and experience implementing
• Knowledge of data security protocols for handling sensitive information
• Knowledge of Data Warehousing technologies

Preferred Education, Experience, and Skills:

• 0 – 2 years’ experience.

Experience with the following tools strongly desired:

• Excel, PowerPoint
• Web Analytics Platforms Google, Adobe, etc. (digital experience is a plus)
• SQL
• Visio

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Contract Type :

Permanent

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.