Nashville, Raleigh
Full Time
United States - North Carolina, United States - Tennessee
Operations
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
• You'll be working as part of the Service Delivery Automation Team, which acts as a center of competence for process (re-) design and optimization work across UBS, with tools to deliver continuous front-to-back efficiency and to lead lean transformations. The team consists of experienced change professionals operating globally from multiple UBS locations.
• ideally 4-8 years as a Business Analyst (financial services preferred), with hands-on experience in requirements gathering and documentation, plus process mapping and project coordination.
• Bachelor’s degree (Business, IT, or related).
• Relevant certification like CBAP, PMP or CSM is highly preferred.
• Experience in working in a dynamic Agile project delivery environment
• Strong analytical, problem-solving and synthesizing skills
• Organized and able to manage multiple deliverables and competing priorities in a demanding environment.
• Understanding and practical experience in automation and cognitive technologies; have direct process automation coding experience (i.e. Automation Anywhere, VBA, Alteryx, AI Tools) and have exposure to conversion technologies and / or query management automation industry tools
Key Skills:
• Strong analytical and problem-solving skills; detail-oriented in documentation.
• Able to translate business needs to technical teams (and vice versa).
• Collaborative team player with project management know-how and a continuous improvement mindset.
• able to assess new ideas and provide implementable solutions
• A confident and effective communicator across all levels of technical and business experience; good communication and stakeholder management skills.
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers
The indicative gross base salary range as a full-time equivalent role:
• United States - Tennessee - Nashville min USD 68000 - max USD 83000
• United States - North Carolina - Raleigh min USD 68000 - max USD 83000 /annum
The expected salary for this role will be determined by relevant factors which may include but are not limited to, role-required experience, qualifications, education, location and skill level. UBS offers a range of competitive benefits and for further information, please visit ubs.com/employee-benefits We may, at our sole discretion, provide additional variable compensation or awards.

From gaining new experiences in different roles to acquiring fresh knowledge and skills – at UBS we believe that you should never stop growing and learning because life never stops teaching. We know that it's our people – with their unique backgrounds, skills, experience levels and interests – who drive our ongoing success. Ready to be part of #teamUBS and make an impact? Find out more at ubs.com/careers.
UBS works with individuals, families, institutions, and corporations around the world to help answer some of life's questions – whether through award winning wealth management advisory, investment banking and asset management expertise, or private and corporate banking services in Switzerland*. In June 2023, Credit Suisse became a UBS Group company.
With our large and diverse team operating internationally, we have a presence in all major financial centers in more than 50 countries. Although we all come from different backgrounds and specializations, two things unite us: the conviction that we’re stronger together, and the will and curiosity to constantly innovate. That’s the key to us unlocking our full potential (and what we look for in everyone who joins us). It’s also why we’re regularly recognized as an attractive employer.*
* Our awards https://www.ubs.com/awards
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