Job Description

Business Analyst

Cardiff / Hybrid | Permanent | £40,000 - £45,000 dependant on experience

Join Target’s Change team and help deliver meaningful transformation.

Target is looking for an experienced Business Analyst to join our collaborative Change Delivery function in Cardiff. Ideally, you’ll bring experience from the UK Financial Services industry and enjoy working at the intersection of business need and technical delivery. In this role, you’ll bridge the gap between stakeholders and technical teams, ensuring solutions are fit for purpose, aligned to industry standards, and capable of delivering real value for clients and the wider business.

About the role

As a Business Analyst, your primary role is to connect business stakeholders and technical teams, making sure requirements are well understood, clearly defined, and translated into effective solutions. You’ll work across departments to analyse processes, uncover inefficiencies, and support transformation initiatives that improve operational performance and client outcomes.

Collaboration is central to this role. You’ll be supported by a team of skilled analysts in a culture that values continuous learning, professional growth, and shared success. If you’re motivated by solving problems, improving how things work, and building strong stakeholder relationships, this is an exciting opportunity to make a genuine impact.

Key responsibilities

• Gather, define, validate, and manage business and system requirements throughout the change and project lifecycle
• Analyse new and existing workflows, identify pain points, and recommend improvements that increase efficiency, reduce risk, and support regulatory obligations
• Build strong relationships with internal stakeholders, external clients, and third-party partners to support transparent communication and shared understanding
• Lead or participate in workshops and presentations to understand goals, requirements, workflows, gaps, and opportunities
• Support project scope and approach definition with the Solution Consultant and Project Manager
• Produce clear requirement documentation, process flows, and supporting project artefacts in line with Target standards
• Review technical documentation and test plans to ensure quality, completeness, and traceability
• Provide or validate cost estimates and monitor Business Analyst estimates across the change lifecycle, escalating significant variances where needed

Requirements

What will help you succeed

• We’re looking for someone who brings strong core Business Analysis capability, alongside the mindset and personal qualities to thrive in a fast-moving change environment.
• Proven Business Analysis experience, with the ability to plan, manage, and prioritise your workload effectively
• A proactive mindset, strong organisational skills, and a passion for continuous improvement
• The ability to build trusted stakeholder relationships and challenge assumptions constructively
• Experience using Microsoft Office, JIRA, process mapping, and other modelling techniques

Desirable, but not essential

• Industry experience in UK Financial Services
• Familiarity with regulatory and compliance-driven change
• Exposure to multiple delivery methodologies, including Waterfall and Agile
• Understanding of Business Process Outsourcing (BPO) and Software as a Service (SaaS) models
• BCS Business Analysis accreditation

Benefits

Why join Target?

This is a fantastic opportunity to join a collaborative team where your analysis, ideas, and initiative will directly influence how change is shaped and delivered. If you want to build your career in an organisation that values innovation, professional development, wellbeing, and meaningful contribution, Target could be the right next step for you. We’re proud to offer a competitive and flexible benefits package, designed to support your wellbeing, lifestyle and career growth:

Core Benefits

• Competitive salary of up to £40,000 - £45,000 per annum depending on skills and experience
• 30 days holiday plus bank holidays – from day one
• Hybrid working policy
• Defined Contribution Pension Scheme (employer matched up to 6%)
• Company‑paid Private Medical Insurance (benefit in kind)
• Group Life Assurance
• Group Income Protection
• Discretionary annual bonus scheme
• Annual pay review

Flexible & Lifestyle Benefits

• My Flex benefits platform – access to a wide range of voluntary benefits
• Technology Buying Scheme (salary sacrifice)
• Gym Flex – discounted gym and health club memberships
• Dental Insurance
• Critical Illness Cover
• Health Cash Plan
• Cycle to Work scheme
• Tastecard / Coffee Club
• Employee Discount Scheme across hundreds of retailers

Wellbeing & Support

• Wisdom Wellbeing – confidential health and wellbeing support, including EAP
• Free flu vaccinations and eye tests, plus contributions towards glasses
• Recognition Scheme celebrating successes across the business
• Free mortgage advice and support
• Charitable payroll giving
• Access to a GP 24 hours a day, 7 days a week, 365 days a year through GP24
• Everest Funeral Concierge
• Free Bereavement and Probate Advice and Support
• Enhanced parental leave

Life at Target

You’ll be joining a team that genuinely:

• Celebrates success through our My Recognition portal
• Invests in your development with regular feedback and support
• Cares about wellbeing as much as delivery
• Encourages curiosity, innovation and best practice

We’re committed to creating a Diverse & Inclusive culture through the execution of our D&I strategy, community relationships, our people & leaders.

What it’s like to be part of the team

The Business Analysis team sits within Target’s Change Delivery function and plays a critical role in the successful delivery of client-driven, transformational, and regulatory change initiatives. The team works across all organisational departments and seniority levels, while maintaining strong engagement with clients and third-party partners to ensure requirements are clear, valid, and documented to Target and industry standards.

We’re committed to fostering an inclusive environment that values diversity, critical thinking, and agility. Team members benefit from regular, constructive feedback through one-to-one sessions and are recognised for their contributions through our My Recognition platform. At Target, we’re passionate about creating a positive and engaging culture, leveraging technology to empower our people, prioritising wellbeing, and providing real opportunities to grow and progress your career.

Ready to apply?

If you’re an experienced Business Analyst who enjoys working with stakeholders, improving processes, and delivering change that matters, we’d love to hear from you. Apply now to join Target’s Change team in Cardiff and help shape the future of transformation.