Program Officer - Property Valuations & Lifecycle

Location – Parramatta with 50% Office Attendance

Employment type – Ongoing – Full-time (35 hours per week)

Salary – Clerk Grade 7/8 - $113,574.00-$125,720.00 plus superannuation and leave loading

Your role

As the Program Officer, you will play a key role in supporting the delivery and continuous improvement of programs within the Valuations and Property Lifecycle team at Homes NSW. You will support the delivery of the valuation program for Homes NSW and oversee the information management of property records, ensuring data accuracy, consistency, and alignment with organisational priorities. The role requires strong analytical capability and sound judgement to navigate complex and, at times, sensitive stakeholder environments.

Working collaboratively across Homes NSW and with external partners, you will support the development, implementation, and evaluation of programs that enhance service delivery and drive better outcomes. You will also contribute to strengthening processes, systems, and reporting frameworks, while providing clear and timely advice to stakeholders to support informed decision-making and successful program delivery.

What you’ll do

• Support the delivery of diverse projects focused on improving Property Lifecycle and Valuations programs within Homes NSW / DCJ.

• Identify opportunities, develop practical solutions, and support the successful delivery of key initiatives across the Valuations and Property Lifecycle team.

• Monitor and evaluate program performance, providing insights and recommendations to drive continuous improvement and support audit and reporting requirements.

• Collaborate with internal and external stakeholders to implement new products, processes, and services that enhance team outcomes and operational effectiveness.

• Develop and manage program reporting to track performance, strengthen service delivery, and support organisational objectives

• Provide clear, timely communication and advice to stakeholders on program progress, risks, and implementation challenges.

• Prepare high-quality documentation, including reports, briefings, status updates, and budget information for a range of stakeholders.

What we’re looking for

• Strong capability in navigating complex and sensitive environments, with the ability to support programs while balancing political considerations and stakeholder expectations.

• Proven ability to deliver programs and outcomes on time, meeting agreed standards, milestones, and performance expectations.

• Developed stakeholder engagement skills, with the ability to build and maintain collaborative relationships across diverse business partners, even in the context of competing priorities and demands.

• Excellent attention to detail

• Commitment to maintaining up-to-date understanding of internal policies, regulations and guidelines

For more information, click here to download the role description

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We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages). During your application, you will be required to address the 2 targeted questions below

Question 1 – Tell us about a time you identified an issue or opportunity in a program or system that others had not recognised. How did you analyse the situation, engage stakeholders, and implement a practical solution?

Question 2 - Describe a project or program where you were responsible for monitoring progress and reporting on outcomes. How did you manage competing demands, track performance, and respond to any issues or delays?