forStaffBusinessAnalyst, Blackbaud Luminate
Business Analysts (BAs) play a crucial role inhelping clientsleverageour platforms to raise money and stay connected with their constituentsThis position is for theLuminate Online servicesteam at Blackbaud, which servesa wide range ofnon-profits/NGOs.
This position will be staffed by BB India and will provide support to US-based services staff
Responsibilities
Learn theLuminate Onlineplatform and become expert in its features and functionality
PerformLuminate Onlinesystem configurationsfor clients, during implementations or ongoing as part of normalfundraising activities
Execute scheduled tasksfor clients,e.g.sending email campaigns, preparing reports, updating content for web pages or emails
Conduct quality control testsfor both standard and customfunctionality
Assistsenior Business Analysts as part ofservices engagements
Write documentationfor internal and client consumption
Qualifications
Knowledge and understanding ofonline fundraising, ideally in the space of NGO/non-profit organizations
Technicalaptitude for learning software applications
BasicunderstandingHTML, CSS,Javascript– but no need to be a developer.
Must be self-motivated and able to learn and work independently
Ability to multitask on concurrent projects, and deliver work on timeon deadlinesagreed to with clients
Expected shift:US hours (ET)
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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility, and individual change makers, Blackbaud’s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management.
With millions of users and $100 billion donated, granted, and invested through its platforms every year, Blackbaud’s solutions are unleashing the potential of the people and organizations who change the world.
Blackbaud has been named to Newsweek’s list of America’s Most Responsible Companies, Quartz’s list of Best Companies for Remote Workers, and Forbes’ list of America’s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica and the United Kingdom, supporting users in 100+ countries. Learn more at blackbaud.com or follow us on LinkedIn, Twitter and Instagram.
