Hybrid position. Must live in the Indianapolis area.
In this role you will:
• Work through complex issues that include creating test scenarios, test cases, and test scripts mapped to workflow, and system design requirements.
• Replicate, isolate, and identify a root cause while providing workarounds and testing, fixes, and patches in a staging or test environment.
• Monitor system issues and provide feedback.
• Research and resolve front-end/user and back-end/system problems by diagnosing the root cause, hypothesizing, and mapping out a possible solution, and testing the solution in the QA environment.
• Resolve issues by engaging appropriate business/policy staff, software developers and/or vendor specialists.
• Assist users in monitoring and analyzing their data via SQL querying and reporting.
• Work closely with end users, project management, application developers, and others to understand features and create a robust, comprehensive test strategy to verify functionality.
Vergence is a Small Business 8a consulting firm based out of Indianapolis. We work with both Federal and Commercial entities. Our focus areas are Business Consulting and Technology Services.
Business Consulting are services include Process Improvement and Automation (RPA, BPM, Lean/SixSigma), Organization Change Management, Digital Strategy, Program/Project Management.
Technology Services we specialize in Custom Application Development, Data & Analytics, Robotics Process Automation (RPA), and Technology Solution Architecture.
Since we are a small consulting firm, we can focus the time and energy to understand your business problems and goals. We want to become trustworthy partners with you and not just another consulting firm. Your success is our success and we will work with you every day to prove it. This is how we are able to produce valuable solutions for your organization that actually solve your problems and produce value.
