Job Description

Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to

parallel overall business strategies. Experienced with business process reengineering and

identifying new applications of technology to business problems to make business more

effective. Familiar with industry standards, current and emerging technologies, and business

process mapping and reengineering.

Business Analyst/Consultant capabilities with 8 or more years of experience in the field or in a

related area. Relies on experience and judgment to plan and accomplish goals. Independently,

performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.

Utilizes experience with Wisconsin child support applications including wiKIDS, KIDS, Child

Support Online Services and Control-D. Uses the Robohelp tool to create complex online screen

level help for users. Works in cross-departmental and cross-division teams to execute and

implemented system enhancements. Creates user stories in Team Foundation Server related to

enhancing existing interface with the state court system and enhancing other systems such as

child Support Online Services.

List any special qualifications & years of experience: (List any specific skills, software, or

requirements the position will require. Optional format below)

Preference will be given to candidates with experience working with the Wisconsin Child

Support Program.

Optional format: (Add as many lines as needed.)

Requirements

TOP SKILLS:

1. Self-starting leader who works well with minimal supervision

2. Ability to motivate and lead effective workgroups comprised of multiple user areas

3. Ability to lead effective user testing efforts

4. Experience working with the Wisconsin Child Support Program

About NOVALINK SOLUTIONS LLC

Novalink Solutions LLC (Novalink) is a global consulting and engineering services company. The company provides temporary and permanent staffing services in a variety of areas including Information Technology, Accounting/Finance, Engineering, Insurance, Healthcare, Marketing/Operations, Government Affairs, and Administration. Relying on core competencies of its people and agile processes, Novalink commits to deliver highest quality of service to clients and partners at the most optimal pricing.

Novalink has a global network of experienced and dedicated technical professionals. The Company’s executive team members have an average of twenty (20) years in the Telecommunications and Information Technology areas along with proven experience in executive leadership and strategy implementation. Novalink has its main office in Atlanta, GA.

Novalink has three core business units (1) Managed Engineering Services and (2) Staff Augmentation Services in the areas of expertise in IT/Software Engineering and Telecommunications/Wireless Network Engineering and (3) Non-Executive Staffing Services. Novalink’s targeted markets include Government, Telecommunications companies, Insurance, Energy, Healthcare, and Utilities. Its current client list includes thirty five (35) State governments and several Fortune 500 companies in various target markets. Novalink is Federal GSA Schedule 70 Contract Holder.

Based out of Atlanta, with offices in New York, Maryland, North Carolina and Texas, Novalink’s primary customers are government agencies, telecommunications companies, the healthcare industry, along with energy and utilities.

Industry

IT & Software

Company Size

51-200 employees

Headquarters

Suwanee, Georgia

Year Founded

2003

Website

novalink-solutions.com

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