Job Description

As part of the MedHealth Group, we help organisations improve the life, health and employment outcomes of a population. While never losing sight of the individual.

Collaborating with a diverse array of stakeholders within the MedHealth business, this role supports the MedHealth Program Office, an enterprise level program office and Centre of Excellence for project management. The role is responsible for analysis and insights to support our Business Transformation Change initiatives, ensuring connection between business requirements and delivery, and supporting project leadership in managing messaging to and from the business and delivery squads.  

The role works as part of a team delivering technology-focused projects on time, within budget, and to agreed quality, whilst bridging business and agile squad teams. It combines classic project management with sufficient technical depth to drive sound decisions and effective guidance of delivery teams.

This is a fixed-term, full-time position for 12 months. Hybrid work arrangement available.

You will work closely with stakeholders to analyse current processes and define future state processes

Key Responsibilities

• Work with the business to understand the requirements for new initiatives, understanding and mapping current processes, and developing future state processes and maps
• Undertake “as-is” process analysis understanding of existing processes, including key data points such as templates and artefacts from business
• Define the ideal “to be” process, considering project objectives as well as business needs
• Walk through “to be” process with stakeholders and capture feedback
• Complete user acceptance testing based on business requirements and tickets being developed
• Undertake ongoing gap analyses – both process and technical, drafting additional requirements as needed:
  • Requirements: Confirmation of build/config and process change requirements. Prioritisation of build requirements
• Proactively identify opportunities for process and technology improvements.
• Structured and critical thinking to synthesise data from several systems and map those into receiving system, understanding transformation requirements.
• Capture and document business requirements via workshops, meetings and other interactions with key business stakeholders to drive prioritisation of strategic goals.

Qualifications

• 3–5 years’ experience as a Business Analyst or Functional Consultant.
• Proven track record in delivering complex projects involving multiple systems and stakeholders.
• Experience in data migration highly desirable.
• Strong stakeholder engagement skills across all organisational levels.
• Exceptional communication skills and ability to present data and insights effectively.
• Analytical and problem-solving expertise in a commercial environment.
• Ability to constructively challenge assumptions, frame problems clearly.
• Ability to document use cases, processes and data requirements to a good standard.
• Superior stakeholders skills and ability to engage with business at varying levels.
• High level of communication skills using a myriad of channels.
• Exceptional analytical and quantitative problem-solving skills in a commercial environment.
• Proven record of high performance and substantial achievements in your past positions.
• Ability to interact with team members at all levels of hierarchy (e.g. ranging from GMs to Consultants).

Additional Information

So why be part of the MedHealth Group?

• We offer hybrid working arrangements
• Employee discounts for health insurance, gyms, pools and travel club
• Novated leasing and salary sacrificing
• Paid parental leave
• Purchased Leave (up to 4 weeks)
• Employee Assistance Program

Our teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need.

**We will not be able to support international applicants for this role or accept agency applications. Applicants should hold Permanent Residency or Australian Citizenship.

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.