Job Description

BUSINESS ANALYST

Important Information

Location: Singapore

Responsibilities:

1. Stakeholder Relationship Management
   • Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
   • Supports Biz T&O Head prioritizing business requests provide insights
   • Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
   • Supports effective business change by building relationships with business leaders, technology and operational business partner.
2. High Level Solutioning
   • Develop high-level solution to illustrate feasibility of achieving target business outcomes
   • Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
   • Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
   • Develop robust solution – holistic taking into account of end-to-end flow (process / system)
3. Change Implementation Planning & Management
   • Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
   • Lead and collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
   • Work with business technology services team on the smooth delivery of the solution
   • Review Test Strategy, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
   • Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

Requirements:

• Strong business domain knowledge in Banking Risk Management, PDPA, Client Tax (CRS) reporting is an added plus
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Hands-on resourceful team player. Must feel comfortable in data analysis, excel macros, and doing quick mock-ups in Excel as a data dashboard
• Should be able to work under minimal supervision and not lose sight of overall delivery
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Familiar with change management processes and project management fundamentals
• Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 10 years of relevant banking and/or consulting experience

Technical Skills:

• SQL, Data modeling, Microsoft Excel, Data Visualization, Power Point, Visio, UML, JIRA, Confluence

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality