Title: Business Analyst
State Role Title: Policy Planning Spec I
Hiring Range: Commensurate with experience
Pay Band: 4
Agency: Department of Taxation
Location: Westmoreland
Agency Website: https://www.tax.virginia.gov/work-with-us
Recruitment Type: General Public - G
Job Duties
Virginia Tax is seeking a Business Analyst to support our paper return and payment processing operations. This position serves as the business analyst for the processing of paper tax returns, payments and documents, both business and individual, within the prescribed standards of timeliness and accuracy. Tax Processing is responsible for the annual processing of over 14 million tax returns and 8 million payments which help ensure refunds are issued timely and critical Government operations, such as education, public safety, and programs for those in need, received the necessary funding.
As a Business Analyst, you would become part of a dedicated team. You would provide support by:
Reviewing and testing forms to ensure vendor submissions meet departmental standards.
Create training manuals and job aids based on legislation and process improvements.
Providing production support by responding to inquiries, analyzing, reporting
and recommending solutions.
Developing business requirements and test scripting for system modifications.
Providing functional analysis and testing support
Run daily reports and reconcile results
Join Virginia Tax and support our e-File return processing system and activities by:
Researching, gathering data and documenting results.
Performing business analysis and problem solving.
Developing instructions and guides.
Testing software applications
Developing and maintaining documentation.
Anticipated hiring range is commensurate with experience up to $70,388
This position is located in Richmond, VA at our Westmoreland Street location.
This position will become eligible for up to two telework days per week after first year of employment is completed.
As a member of the Virginia Tax team, you can expect additional benefits such as:
• Job stability and quality of life! Enjoy your work/life balance with flexible schedule options.
• 12 Paid State holidays on top of vacation, sick, volunteer, and personal leave!
• Comprehensive and affordable health benefits
• Got student loans? You may be eligible for the Public Service Loan Forgiveness program
• Participation in the Virginia Retirement System, VA 457 Deferred Comp, and more
At Virginia Tax…
We are dedicated, resourceful individuals who strive to exceed our customers’ expectations. Not only do we serve the public, we are the public. We are a part of a community that cares about and celebrates each other, who promote opportunities for growth within a stable environment, and support a healthy work-life balance.
What we do matters. So do you.
Minimum Qualifications
Knowledge and experience in Business Analysis
Experience researching, gathering data, documenting and reporting results
Ability to analyze information, assess, draw conclusions and make recommendations
Experience developing instructions and guides
Experience with testing software applications, systems and/or processes
Additional Considerations
Experience with tax or financial software/computer programs
Ability to work independently and ability to make sound decisions
Ability to communicate effectively with internal and external customers
Ability to follow written and verbal procedures
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
All Virginia Tax employees must be current with filing their tax returns ensuring they were filed in compliance with established laws, rules and regulations.
Selected candidate(s) will be required to consent to and successfully pass a background investigation which includes fingerprint-based criminal history, tax compliance, and DMV driving record (if applicable) checks.
The selected candidate will be prohibited from performing tax or accounting services for compensation during or outside business hours.
Virginia Tax is an equal opportunity employer that values diversity in the workforce. All qualified applicants are afforded equal opportunities without regard to race, sex, color, national or ethnic origin, religion, genetics, age, veteran status, political affiliation, or disability.
Reasonable accommodations are available to applicants with disabilities, if requested, during the application and/or interview process. If accommodations are needed, please contact Human Resources at (804) 786-3608.
Virginia Tax participates in E-Verify.
Consideration for an interview is based solely on the information within the application and/or resume’.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Contact Information
Name: Virginia Tax Talent Acquisition Team
Phone: 804-786-3608
Email: hroffice@tax.virginia.gov
The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.
