Kinetic

Business Analyst

Kinetic  •  Melbourne, AU (Onsite)  •  5 days ago
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Job Description

Business Analyst

Large-scale transformation program

High profile workstream delivering significant uplifts at the heart of our business

12 month max-term contract - Melbourne location

About the Role

Due to significant global growth, Kinetic are undertaking a large scale, multi stream program of work designed to transform our technology landscape, create simplified, consistent ways of working, and ensure our future growth plans are underpinned by seamless technology products and processes.

Our Business Analysts are responsible for analyzing business processes, identifying areas for improvement, and streamline solutions to enhance efficiency and effectiveness. This role requires strong analytical skills, excellent communication, and the ability to work collaboratively with various stakeholders.

This role will work closely on our Skybus ticketing uplift project - a high profile piece of work at the heart of the Kinetic business.

What You Will Do

  • Collaborate with project managers, IT and procurement teams to ensure alignment between business requirements and technical solutions.
  • Identify and document business requirements and translate them into functional specifications.
  • Collaborate with stakeholders to understand their needs and provide effective solutions.
  • Develop and maintain detailed project documentation, including artefacts, process flows, and user stories.
  • Facilitate meetings and workshops to gather requirements and present findings.
  • Assist in the development and implementation of new business processes and systems.
  • Monitor and evaluate the effectiveness of implemented solutions and make necessary adjustments.
  • Identify and record business benefits and link those to scope, and requirements.
  • Identify risks and issues and/or additional benefits from proposed solutions
  • Develop gap analysis and impact assessments where required
  • Support testing of solutions across the program of work
  • Develop and deliver business process mapping to support project and small initiative implementation (service delivery BAU initiatives)
  • Update and maintain project work items on JIRA and Confluence

What You Will Need

  • Experience working in ticketing or payments related projects would be highly advantageous
  • Proven experience in strategy analysis for business requirements, developing process maps and conducting gap-analysis and impact assessments for business improvement.
  • Experience supporting procurement processes and vendor evaluations
  • Ability to communicate with all stakeholders internal and external to the organisation.
  • Experience using Jira and Confluence.
  • Strong analytic skills with ability to develop and deliver business process-mapping to support project and small initiative implementation.
  • Previous experience working in complex multi-vendor environments.
  • Excellent communication skills and an approachable demeanor.
  • Proven ability in improving processes and driving change.
  • Self-motivated with a demonstrated enthusiastic approach to day-to-day business and positive approach to a continually changing work environment.
  • Most importantly, our values resonate with you – Passion, Integrity, Respect, Authenticity, Humility.

About us:

At Kinetic, we don't just move people - we're creating the positive change our planet needs. As a leader in sustainable transport, we're committed to creating cleaner, safer, and greener environments for generations to come.

Our size and scale give our people real opportunities to learn, grow, and progress in their careers. Calm, positive and respectful team players thrive here. Our people embrace change and are encouraged to stretch their comfort zone while making a difference. We challenge each other to be our best.

We're driven by respect, diversity and genuine connection. From networking groups to community partnerships and volunteering, our camaraderie naturally brings people together. Our energy and dedication keep communities moving and our people growing.

How to apply:

Kinetic is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.

If you're interested in this rewarding role with Kinetic then click the 'Apply' button now!

Kinetic

About Kinetic

Established over 45 years ago, Kinetic has grown to become the largest bus operator in Australia and New Zealand, and a global, multi-modal transport network with operations that span across the UK, Europe and Singapore.

We began in 1978 with Melbourne’s Skybus – a cost efficient, reliable airport transfer service. Today, we manage a global network of bus and rail services, with a team of 36,000 dedicated people and 11,000 buses seamlessly moving over 100 million passengers every year.

We’re the trusted operator of urban, regional, school and charter bus services across Australia and New Zealand. We operate 40 per cent of buses in Queensland, a third of Melbourne’s bus network, and almost half of bus services in Tasmania. In NZ, we’re proud to partner with councils in Auckland, Christchurch, Wellington and Tauranga.

Our expertise spans continents, operating in five countries across Europe. In the UK, we run the Go Ahead network – alongside joint venture partner Globalvia – which includes the Govia Thameslink rail link, the largest and most complex rail system in the country.

We believe in improving the communities in which we live and operate, and making a positive impact on people’s lives.

We’re removing the diesel buses that emit millions of tons of greenhouse gases every year. We’re putting women up front. And we believe in LGBTQI+ inclusion and the freedom to be your true self.

Governments, airports, businesses, schools and councils count on us every day. You too, can count on Kinetic.

Industry
Transportation & Logistics
Company Size
1,001-5,000 employees
Headquarters
Melbourne, AU
Year Founded
Unknown
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