Job Description

None

We’re looking for a Business Analyst to help design and scale the company’s operational platform — internal systems, workflows, and automation that power day-to-day operations.

This role is focused on operational transformation: taking complex, manual processes and turning them into scalable, structured, and increasingly automated systems - including with the help of AI.
You’ll work across Operations, Compliance, Risk, Finance, and Support teams, helping redesign how work actually gets done. This is not a documentation-only role.

We are looking for someone who actively builds clarity out of chaos, moves fast, and is comfortable prototyping and testing ideas in real workflows.

Your role at xpate:

• Analyze and map complex operational workflows and processes.
• Identify inefficiencies, bottlenecks, and automation opportunities.
• Help design scalable internal systems and workflow logic.
• Translate business and operational needs into structured requirements for Product and Engineering teams.
• Rapidly prototype process improvements and AI-assisted workflows (e.g. using AI tools, low-code/no-code, lightweight models or workflow tools).
• Work closely with Product Managers and Engineers to bring solutions into production.
• Support the design of AI-assisted and partially automated operational processes (human-in-the-loop where needed).
• Define process rules, edge cases, decision logic, and operational flows.
• Track impact: efficiency gains, reduction in manual work, speed, and quality improvements.

We’re ready to meet you, if…

• Has experience working with operational processes, internal systems, or workflow-heavy environments.
• Thinks in systems, workflows, and end-to-end operational logic.
• Can break down messy processes into structured, executable logic.
• Is comfortable working in ambiguity and improving processes that are not well defined.
• Has strong execution mindset and moves quickly from analysis to solution.
• Actively uses AI tools in daily work (analysis, structuring, prototyping, automation).
• Has experience quickly prototyping ideas and testing them in real operational contexts.
• Works well with Product, Engineering, and Operations teams.

Nice to have

• Fintech, payments, compliance, or risk operations experience.
• Experience with AI-assisted workflows or LLM-based tools.
• Hands-on experience with low-code/no-code automation tools.
• Experience in regulated or high-scale operational environments.

What working at xpate looks like:

• Work on core operational infrastructure with real business impact.
• Shape how complex operations scale through systems, AI and automation.
• High ownership and fast execution culture.
• Strong collaboration with Product, Engineering and Operations teams.
• Flexible work environment.
• Competitive compensation and benefits.

Why join xpate?

We’re building the financial backbone of the future — where payments move freely and businesses grow without barriers. If you want real impact, freedom to innovate, and work that drives change, xpate is the place for you