• Lead in-person Discovery sessions with FMCSA stakeholders to capture existing functionality, workflows, and the outcomes expected by the Government for the Crash Causal Factors Program Proof of Concept.
• Document current-state and target-state business processes that flow through the Initial Incident Form, Record Locator Number, CCFP Record, and CCFP Analysis Datamart.
• Interview MCSAP Inspectors, CMV Data Analysts, and other named user personas to capture role, task, and information needs.
• Identify dependencies on SafeSpect, State PCR Repository, ELD data, and downstream consumers such as TruData.

• Decompose epics and features into well-formed user stories with clear acceptance criteria.
• Maintain epics, features, and user stories in FMCSA's JIRA requirements repository as directed by the Government Project Manager.
• Author and refine the Story Map and prioritized Product Backlog deliverables.
• Run two-week discovery and backlog grooming sessions at the start of each Application Onboarding and Sustainment option period.

• Produce process models and workflow diagrams for the case handling workflow.
• Develop wireframes and screen flows for the web-facing intake.
• Document role-based access expectations per persona.
• Contribute to the high-level design during Discovery.

• Define acceptance criteria for each user story before development starts and confirm sign-off conditions with the Product Owner.
• Coordinate User Acceptance Testing planning and execution, including test scenario authoring, data preparation, and defect triage.
• Drive defect resolution with developers and verify fixes against the original acceptance criteria.
• Surface testability gaps, ambiguous requirements, and risks during sprint planning.

• Participate in sprint planning, daily standups, sprint reviews, retrospectives, and backlog refinement as a member of the single integrated software development team.
• Lead Sprint Demos for business stakeholders, capture feedback, and route changes back to the backlog.
• Coordinate with the Government Project Manager and Product Owner on requirement prioritization and trade-offs.
• Maintain decision logs, action items, and meeting minutes for the IPT.

• Contribute to the Detailed Technical Design Document and User Guide deliverables.
• Maintain a current data dictionary and process inventory for applications onboarded onto the BOAT platform.
• Support the Monthly Progress Report by providing requirement-side status and risk inputs.
• Respond to ad-hoc Government data calls related to scope and requirements coverage.

• Bachelor's degree required in Business, Information Systems, Computer Science, Public Administration, or a related field.
• Equivalent combinations of professional certifications and demonstrated federal business analysis experience will be considered in place of a degree.

• Five or more years of professional business analysis experience, with a minimum of three years on federal IT efforts.
• Demonstrated experience authoring user stories, acceptance criteria, and Product Backlogs in JIRA for agile software delivery.
• Demonstrated experience facilitating Discovery and backlog refinement sessions with federal product owners and end users.
• Experience producing process models, wireframes, and workflow diagrams for case management or workflow-driven applications.
• Experience supporting low-code or BOAT platform implementations is preferred (for example, Appian, Pega, ServiceNow, Microsoft Power Platform, OutSystems, Mendix, or Unqork).

• Working knowledge of JIRA and Confluence for backlog, story, and documentation management.
• Familiarity with process modeling notation such as BPMN, and wireframing tools such as Figma, Balsamiq, or Visio.
• Familiarity with REST APIs and integration patterns at a requirements and acceptance-criteria level.
• Familiarity with FISMA, NIST SP 800-53 privacy controls, and Sensitive PII handling expectations for federal IT systems.
• Working knowledge of agile-scrum delivery as practiced within federal IT modernization programs.

• IIBA Certified Business Analysis Professional (CBAP) or Certification of Capability in Business Analysis (CCBA).
• Certified ScrumMaster (CSM) or Professional Scrum Master (PSM).
• IIBA-AAC (Agile Analysis Certification) or PMI Professional in Business Analysis (PMI-PBA).

• Must pass and maintain the background investigation required by DOT and FMCSA for contractor personnel with access to Sensitive PII, consistent with DOT Order 1630.2B.
• Completion of annual DOT Security Awareness Training and any FMCSA-mandated specialized training.
• U.S. citizenship may be required, consistent with FMCSA contractor policy and access to Sensitive PII systems.
• Execution of the Non-Disclosure Statement (NDS) before assignment.

• $104,000 - $127,000 commensurate with background and experience.

Devis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability.