Job Description

At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.

Are you our new Business Analyst?

The Business Analyst collaborates closely with the Product Owner and other stakeholders gather, refine, and document business needs. They translate these needs into clear functional specifications that support product discovery and delivery. By analyzing processes, data, and user requirements, the Business Analyst enables informed decision-making and contributes to solutions that align with business objectives.

What you will do:

• Work closely with the Product Owner to gather, refine, and analyze requirements from stakeholders.

• Translate high-level product goals and epics into detailed specifications, user stories, and acceptance criteria.

• Support backlog refinement and prioritization by providing detailed analysis, process mapping, and data insights.

• Collaborate with development teams and architects to clarify requirements and ensure shared understanding.

• Support product testing activities (e.g., UAT), including test case development and defect triage.

• Document business processes, data flows, and solution impacts to inform decision-making.

• Assist in change management and training by preparing documentation and supporting adoption efforts.

• Ensure proposed solutions align with organizational objectives, compliance, and PO strategy.

• Facilitate workshops and stakeholder meetings to collect input and validate requirements.

• Provide analysis and reporting to support product performance measurement and continuous improvement.

What we’re looking for:

• 3-5 years of experience in business analysis, quality assurance or related roles.

• Bachelor’s degree in Business Administration, Information Technology, or related field.

• Strong understanding of business process modeling, app development, and documentation practices.

• Familiarity with enterprise applications and integration concepts

• Experience with SQL or data analysis is an advantage

• Knowledge of Agile frameworks (Scrum, Kanban, SAFe) and product management practices

• Strong problem-solving, communication, and stakeholder management skills

What we offer:

At Intrum we offer not only a challenging and rewarding career but also:

• An exciting and developing position in an international company with growth ambitions
• Highly motivated and skilled co-workers globally
• Being part of a supportive culture where effort counts
• We facilitate your learning through different learning arenas

About Intrum:

Intrum is the industry-leading provider of credit management services across 20 markets in Europe. By helping companies to get paid and support people with their late payments, Intrum leads the way to a sound economy and plays a critical role in society at large.

Intrum has circa 9,000 dedicated professionals who serve around 70,000 companies across Europe.

At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our 3 leadership principles: Deliver Impact, Inspire Trust and Embrace Growth.

How to apply: If you are interested in this position and believe you have the right qualifications, please send your English CV and a cover letter via the “apply button”

**Please note that as a multinational company, our Group Talent Acquisition Partner is based in Spain. You might receive a call with a Spanish phone number.**

At Intrum we strive to create a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.

Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!