Job Description

The Business Analyst is responsible for bridging the gap between business needs and technology solutions. This role requires a detail-oriented, analytical individual who can take initiative, multitask effectively, and make decisions in a fast-paced environment. The Business Analyst will collaborate with clients, vendors, IT teams, leadership, and operations to ensure successful outcomes.

Responsibilities

• Act as a liaison between business stakeholders and technical teams, ensuring clear communication and understanding of project objectives.
• Gather and document business requirements from stakeholders to understand their needs and objectives.
• Create detailed documentation of requirements, workflows, and outcomes to support project development and implementation.
• Propose and implement solutions that align with business goals, enhancing operational efficiency and effectiveness.
• Generate reports to communicate findings and insights effectively to stakeholders and management.
• Serve as Subject Matter Expert (SME) for key systems and processes.
• Collaborate with cross-functional teams to address operational challenges and identify process improvements.
• Partner with project managers and senior leadership to align IT initiatives with business goals.
• Work with urgency and adaptability in a high-growth environment.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree strongly preferred or equivalent experience.
• Minimum 2 years of experience in IT; healthcare experience preferred.
• At least 2 years as a Business Analyst with experience in requirements elicitation and documentation.
• Strong technical aptitude with troubleshooting and analytical skills.
• Excellent written and verbal communication skills for diverse stakeholders.
• Proficiency in Microsoft Office (Excel, PowerPoint, Visio, Word).
• Experience creating screen mocks and diagramming process flows.
• Familiarity with project tracking tools is preferred.
• Agile methodology and product ownership experience is preferred