Job Description

We are opening a Business Analyst position to strengthen the team of our client, in Geneva. You will be part of an IT department focused on delivering and evolving interconnected digital services within a large-scale digital transformation environment.

Responsibilities of the role

• Analyze and document business processes related to digital platforms and transactional systems

• Produce clear functional specifications (user stories, use cases, data flows, etc.)

• Work closely with stakeholders to translate business needs into actionable requirements

• Identify and recommend process improvements to enhance efficiency and user experience

• Actively contribute to Agile ceremonies (sprint planning, backlog refinement, prioritization)

• Facilitate collaboration between business and technical teams to ensure proper solution delivery

• Lead and participate in user acceptance testing to validate deliverables against expectations

• Support project teams in selecting and applying tools that enable efficient solution delivery

Requirements

• University degree in IT, management, or a related field, or equivalent professional experience

• 5 to 10 years of experience in business analysis within IT integration or digital transformation projects

• Strong knowledge of business analysis methodologies and best practices

• Experience working in Agile environments (e.g., Scrum); certifications are a plus

• Proficiency in process modeling and documentation tools (UML, user stories, process flows, etc.)

• Experience working on complex, data-driven initiatives

• Ability to define and monitor KPIs and quality metrics for delivered solutions

• Excellent communication skills in English, both written and spoken

• Certification in Business Analysis or Business Process Modelling, such as CBAP or other IIBA certification

• Certification in Product Management, such as CPOA or PSPO.