Symbiotic Group Inc.

Business Analyst

Symbiotic Group Inc.  •  Canada (Remote)  •  24 days ago
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Job Description


Position:
Business Analyst


Location:
Halifax, Open to Hybrid


Job ID#: DXC1 - BA


Duration: 12 Months


Job Description Summary


Our client, a global Technology Services Professional
Services Organization, is seeking a seasoned Business Analyst to join our
Identity and Access Management (IAM) delivery organization. The successful
candidate will bring 3–5 years of hands-on experience in IAM implementation,
supporting the delivery of secure, scalable identity solutions across diverse
client environments. This role requires a highly motivated, detail-oriented
individual with strong communication, analytical, and collaboration skills
capable of bridging business needs and technical execution.


Essential Job Functions


  • Lead and support IAM project
    delivery efforts through requirements elicitation, process analysis, and
    solution documentation.

  • Act as the liaison between
    business stakeholders and technical teams, translating business needs into
    clear, actionable requirements.

  • Gather, analyze, and document
    functional and non-functional requirements, including use cases, process flows,
    traceability matrices, and data dictionaries.

  • Develop and maintain
    comprehensive documentation, including user guides, meeting notes, and
    technical/functional specifications.

  • Support Agile and Waterfall
    delivery models; participate in backlog grooming, sprint planning, and user
    story refinement.

  • Facilitate workshops and
    meetings to define current ('As-Is') and future-state ('To-Be') processes using
    tools like Visio or equivalent.

  • Collaborate with
    cross-functional teams to design, review, and validate functional solutions
    that align with business objectives.

  • Produce visual deliverables
    such as mock-ups, wireframes, data flow diagrams, and process maps to support
    stakeholder understanding and solution clarity.

  • Identify process improvement
    opportunities and contribute to the development of reusable documentation
    standards and analysis frameworks.

  • Support third-party
    integrations by gathering vendor solution requirements and ensuring alignment
    with enterprise IAM objectives.


Qualifications:


  • 3–5 years of business analysis
    experience, preferably in IAM or security-focused IT delivery projects.

  • Strong understanding of the
    SDLC, with demonstrated experience producing requirements artifacts from
    discovery through solution validation.

  • Proficient in Agile and
    Waterfall methodologies; experience working in matrixed teams and across
    functional boundaries.

  • Skilled in using tools such as
    Jira, Confluence, TFS/Azure DevOps for tracking requirements and delivery
    progress.

  • Advanced proficiency in MS
    Office Suite, including Excel, Word, PowerPoint, and Visio.

  • Proficiency in MS Office 365
    Suite, including Power Apps, Power Automate, and Power BI.

  • Experience working with
    third-party IAM implementations and enterprise-class IAM platforms is strongly
    preferred.

  • Exceptional communication
    skills, both written and verbal, with an ability to present complex ideas to
    technical and non-technical stakeholders.

  • Demonstrated ability to build
    strong relationships and act as a trusted advisor to both clients and internal
    delivery teams.

  • Experience documenting and
    refining business processes, identifying gaps, and recommending improvements.


Ideal Candidate Attributes


  • Self-motivated, adaptable, and
    capable of working independently in a remote-first environment.

  • Strong analytical and
    critical-thinking skills; detail-oriented with a proactive and solution-driven
    mindset.

  • Comfortable managing competing
    priorities and delivering high-quality work under tight deadlines.

  • Passionate about continuous
    learning and knowledge sharing; collaborative team player with a consultative
    approach.


About Symbiotic Digital.


Symbiotic Digital provides the IT Experts you need that
solve problems and get things done. See what the top 2% in their field
can do for you. (Symbiotic Digital is a division of Symbiotic Group
Inc.)


We
serve customers in two ways, we provide:


  1. Digital Experts: IT Consulting expertise.
    Bright Minds That Produce Proven Results

  2. 2Recruitment: Find The Right People You Need


Serving
IT & Business leaders, Symbiotic Digital provides a business system that
enable us to provide the Expert Technical staff needed to solve challenging
business and IT problems. IT leaders in the most reputable organizations in
Canada have relied on Symbiotic Digital to help them staff difficult
assignments with proven Experts uniquely evaluated by our proven QMS- Quality
Management System Staff Development Model. We are a 100% Indigenous owned
company.


Learn
more online at

https://www.symbioticgroup.com/home-sd/

.


Please
submit your most recent resume to:

RecDep@symbioticgroup.com


View
All Jobs online at:

https://www.symbioticgroup.com/view-jobs/

Symbiotic Group Inc.

About Symbiotic Group Inc.

Questions we hear and address…….

• How do I build a repeatable sales process that builds pipeline?

• How do I build a digital marketing program that gets results?

• What steps do I need to take to feel more in control of my business?

What We Do

We provide bespoke Consulting Services for SMBs and New Ventures.

We work ‘ON’ your business to help you gain control, improve process and drive growth.

We solve the problems hindering business growth by building winning plans, processes and core systems to measure progress and drive results. We provide the following:

• Create winning strategy & plans to drive growth

• Build processes that drive repeatable results and reduce risk

• Create core systems to manage and measure progress.

Whom Are We For?

We are for SMB B2B growth companies with fewer than 100 employees who need help to get to the ‘next level’.

We are for business owners whose business problems include: gaps in business planning and strategy, sales and digital marketing needs, weak or missing business processes, and the absences of core management systems to confidently understand finances and make decisions.

Our Difference: Why Choose Us?

Symbiotic Group has over 30 years’ experience working with SMB organizations serving their unique business needs.

We bring SMB focused expertise from more than one discipline so that you can get the precise assistance you need for your unique growth journey.

We have experts in the following key areas needed by SMBs:

• Business Planning & Strategy

• Sales – Automation, Customer Journey

• Marketing – Intel Led, SEO, Social, Content, Email, PR

• Operations – Finance, Accounting/Bookkeeping, HR & Recruitment

We work ‘ON’ your business to help you gain control, improve process and drive growth.

Industry
Consulting & Advisory
Company Size
1-10 employees
Headquarters
Oakville, CA
Year Founded
1998
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