Business Analyst
Melbourne | Fixed Term| 6 Month FT
You will be the analytical engine behind a major Food & Beverage improvement program — ensuring the full lifecycle of food products is understood, measured, and optimised. Your work will directly influence service delivery, cost performance, customer experience, and continuous improvement outcomes.
Problem Identification & Analysis
Engage with stakeholders to understand catering and F&B challenges, constraints, and opportunities.
Analyse operational, commercial, and performance data to uncover trends, root causes, and improvement opportunities.
Measurement & Insight
Define meaningful KPIs and performance measures for F&B operations.
Develop clear, actionable reporting and dashboards to support decision‑making and operational visibility.
Solution Design & Improvement
Co‑design process, system, and reporting solutions with business and technical teams.
Identify automation and optimisation opportunities within catering operations.
Support implementation and embed continuous improvement practices across the portfolio.
Strong analytical, interpretative, and problem‑solving skills with the ability to collate, assess, and present data clearly.
Experience leading workshops, facilitating discussions, and engaging diverse stakeholders.
Proven capability in business process mapping and process design.
Excellent verbal and written communication skills.
High initiative, strong organisational skills, and the ability to manage competing priorities.
Experience working in operational, commercial, or service‑driven environments (F&B or facility services experience highly regarded).
A role with genuine impact across a national F&B portfolio
Opportunity to shape and influence operational excellence initiatives
Exposure to senior stakeholders and cross‑functional teams
A supportive environment that values continuous improvement and innovation
If you’re passionate about using data to drive meaningful operational change and want to be part of a transformative program, we’d love to hear from you.
👉 Click “Apply” now to complete our online application process.
Diversity & Inclusion
ISS is committed to creating a culture that values inclusion and diversity, where all people are treated fairly and respectfully. We encourage applications from:
We are an ethical employer, recognised for fair pay, safe workplaces, and strong values.
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