Unison Group

Business Analyst

Unison Group  •  Singapore, SG (Onsite)  •  1 month ago
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Job Description

  • Oversee day-to-day BAU operations, ensuring high availability, performance, and reliability
  • Act as the primary point of contact for business users on system issues, service requests, and enhancements
  • Manage and prioritise incidents, service requests, and change requests in accordance with service level agreements (SLAs)
  • Perform root cause analysis and drive resolution of system issues in collaboration with IT teams, vendors, and Government Technology Agency
  • Knowledge and experience in .NET and Azure
  • Oversee system configuration, release management, and change control for Microsoft Dynamics 365
  • Ensure data quality, integrity, and proper usage across the system
  • Recommend continuous improvements
  • Enforce governance and compliance with relevant policies
  • Ensure adherence to data protection requirements under the Personal Data Protection Act
  • Support enhancements and releases, including requirement analysis, testing, and deployment coordination
  • Maintain system documentation, SOPs, and knowledge base articles
  • Drive data quality, reporting, and analytics to support policy-making and operational insights
  • Strong analytical, troubleshooting, and stakeholder management skills is preferred
  • Ability to manage vendors and support service delivery in an SLA-driven environment is preferred
  • Proficiency with requirements management tools (e.g., JIRA, Confluence).
Unison Group

About Unison Group

Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.

Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.

We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.

Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Unknown
Year Founded
2012
Website
com.sg
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