Job Description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Do you combine analytical thinking with strong communication and creative problem-solving skills? Our Rapid Transit Commercial Management team is seeking a Manager to lead commercial analysis and stakeholder negotiations for Subway projects in Toronto and the GTA. This role focuses on preparing for, drafting, negotiating and managing agreements and contracts related to the operation and maintenance of Metrolinx subway assets. You will provide strategic advice, commercial analysis and presentations to senior leadership, Metrolinx executives and external partners. You’ll navigate complex stakeholder environments across multiple projects and deliver solutions to challenging problems.

What will I be doing?

• Lead discovery sessions to prioritize functional specifications and map as-is/to-be workflows aligned with metadata and lineage standards.
• Execute technology roadmaps using project management discipline to mitigate risks and provide executive status reporting.
• Facilitate cross-functional collaboration among Operations, IT, Cybersecurity, and Privacy to resolve bottlenecks and ensure regulatory compliance.
• Act as divisional gatekeeper for data governance by operationalizing quality checks and enforcing enterprise standards across all projects.
• Reduce operational latency by automating manual processes through Power Apps and Power Automate development.
• Implement Lean A3 frameworks to conduct root cause analysis and deploy sustainable countermeasures for operational technology issues.
• Perform data profiling and ETL logic validation using SQL and Python to ensure technical accuracy.
• Translate technical requirements for business leaders through executive briefing notes and ROI-focused presentations.
• Secure organizational buy-in for technology standards by navigating complex stakeholder environments and cross-divisional requirements.

What Skills and Qualifications Do I Need?

• Bachelor’s degree in Business Administration, Engineering, Information Technology, or a related field.
• Demonstrated years' of experience in business analysis, project management, or data governance roles.
• Proven track record of managing technology projects within a complex, multi-stakeholder environment.
• Experience in the transportation or public sector is considered an asset.
• Functional knowledge of data governance frameworks and data lifecycle management.
• Basic to mid-level proficiency in SQL for data querying and Python for basic scripting or data manipulation.
• Familiarity with cloud environments (Azure or AWS) and fundamental ETL concepts.
• Proficiency in Microsoft Power Platform (Power Apps, Power Automate, Power BI).
• Understanding of cybersecurity principles, privacy legislation, and records management standards.
• Knowledge of Lean, Six Sigma, or A3 structured problem-solving methodologies.
• Exceptional organizational and project management skills with the ability to lead parallel workstreams.
• Strong interpersonal skills and the ability to foster collaboration across diverse functional groups.
• Highly self-motivated with a demonstrated ability to show leadership and take initiative.
• Advanced verbal and written communication skills, specifically in translating technical concepts for executive audiences.

Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com

Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.