Job Description

Hybrid position

Minimum requirements:

• Proven experience as a Business Analyst in the fintech or financial services industry.

• Solid understanding of fintech products, digital banking, payment systems, and regulatory frameworks in South Africa.
• Preferred Bachelors degree in business administration or economics, Statistics, Computer Science, or a related field.

• Strong analytical skills with the ability to gather and interpret complex data sets.

• Proficiency in business process analysis, requirement elicitation, and documentation.

• Experience in Agile methodologies and tools (e.g., Scrum, JIRA) for project management and software development.
• Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders.
• Detail-oriented mindset with the ability to prioritise tasks and meet deadlines in a fast-paced environment.

• Strong problem-solving and critical-thinking abilities.

• Familiarity with data analysis tools and techniques (e.g., SQL, Excel) is a plus.

• Professional certifications in business analysis (e.g., CBAP, PMI-PBA) are desirable but not mandatory. 

Responsibilities:

• Requirements Gathering: Collaborate with business stakeholders and end-users to understand their needs, elicit requirements, and document functional and non-functional requirements for fintech product development.
• Business Process Analysis: Analyse current business processes, identify gaps, and propose streamlined and efficient workflows to improve operational efficiency.
• Solution Design: Collaborate with cross-functional teams to design innovative technology solutions that align with business goals and enhance the user experience.

• User Stories and Use Cases: Create clear and concise user stories and use cases that

  capture business requirements and define acceptance criteria for development teams.

• Data Analysis: Perform data analysis and interpret findings to provide insights for product enhancements and identify areas for business growth.

• Risk Assessment: Identify potential risks and propose mitigation strategies to ensure compliance with regulatory requirements and industry best practice
• Stakeholder Communication: Facilitate effective communication between business stakeholders, technical teams, and external partners to ensure a common understanding of project objectives and deliverables.
• Testing and Quality Assurance: Collaborate with QA teams to ensure that developed solutions meet business requirements and provide input into testing strategies and test plans.
• Documentation: Prepare comprehensive documentation including business process flows, functional specifications, user manuals, and training materials to support the implementation and adoption of fintech solutions.
• Industry Research: Stay up to date with the latest fintech trends, regulatory changes, and industry best practices to propose innovative solutions and maintain a competitive edge.