Job Description

6-Month Contract

The Business Analyst plays a vital role in collaborating with internal and external stakeholders to determine requirements and define solutions for complex business, process, and systems challenges. The Feature Analyst aspect of the role entails guiding the clarification of business requirements, collaborating with stakeholders, and ensuring effective delivery within the feature team.

Key Responsibilities:

Prioritization and Planning:

• Prioritize and plan work activities within the Feature Team/Product Owner.
• Facilitate discovery/inception workshops to establish a shared understanding of user needs and potential technology solutions.
• Identify user journeys and clarify requirements ahead of iterations.
• Create relevant user stories and groom them through collaboration with cross-functional teams.

Support for Product Owner:

• Provide key information for prioritization and estimation.
• Facilitate and participate in iteration meetings.
• Support showcasing stories to stakeholders.
• Clarify the goals and business value of Minimum Marketable Features/Minimal Viable Products.

Testing and Validation:

• Review user stories with a strategic point of view.
• Provide regular feedback by testing deliverables against acceptance criteria.
• Validate that the product meets business goals.
• Provide support and input into system testing activities.

Collaboration and Engagement:

• Wear different hats as necessary (designer, tester, facilitator, etc.).
• Create a shared understanding of the product's objectives.
• Collaborate with the feature team to ensure effective story delivery and adherence to quality standards.
• Engage with developers, testers, and user experience teams to understand business context.

Requirements: Skills, Qualifications, and Experience:

• 3 to 8 years of experience in business applications and exposure to IT functions.
• Exposure to Customer Engagement and Content Management Systems desirable.
• Broad knowledge of end-to-end IT solution designs.
• Exposure to ITIL principles/functions across IT operational environments, with ITIL accreditation (Foundation level).
• BA/IT qualification with expertise in business analysis, solutions design, testing, and data modeling.

Competencies:

• Analytical and problem-solving skills.
• Relationship building and decision-making abilities.
• Customer focus and multi-functional team collaboration.
• Attention to detail and big picture perspective.
• Action-oriented with a focus on continuous improvement.
• Strong problem-finding and problem-solving skills.